PRINCE HANS

Manage end-to-end logistics operations including pickup, dispatch, delivery, and reverse logistics.
• Coordinate daily activities with drivers, hubs, and warehouses to ensure timely and accurate deliveries.
• Monitor shipment tracking, POD follow-ups, and handle RTO cases efficiently.
• Resolve delivery-related issues and customer escalations to maintain service quality.
• Prepare and share daily operational reports and performance summaries.
• Ensure smooth communication between operations teams, drivers, and customers for seamless workflow.
• Implement process improvements to enhance operational efficiency and delivery performance.

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Promoted to Team Leader in 2017 after demonstrating strong leadership
potential and consistent high performance.
Led and managed a team of 40 Sales Executives, ensuring daily target
achievement across assigned territories.
Monitored and analysed sell-out performance to drive monthly and quarterly
sales targets.
Improved team productivity through structured coaching, training, and
performance reviews.
Ensured strict compliance with Samsung KPIs, reporting standards, and brand
visibility guidelines.
Awarded Best Team Leader multiple times for outstanding sales performance,
and leadership excellence.
■ Prepared and reviewed sales reports to identify gaps, and implement
corrective actions.
■ Coordinated with distributors and senior management to ensure smooth sales
operations.

■ Consistently achieved and exceeded individual sales targets through strong
product knowledge and customer engagement.
■ Delivered high sell-out performance across assigned retail outlets.
■ Built strong customer relationships, driving repeat sales and brand loyalty.
■ Maintained merchandising, brand visibility, and reporting standards as per
Samsung guidelines.
■ Awarded Best Sales Executive for dedication and outstanding sales
performance.
■ Identified by management for leadership potential, leading to promotion to
Team Leader in 2017.

■ Promoted Apple products to customers, supporting retail sales targets.
■ Developed customer engagement and product demonstration skills in a
premium retail environment.