Prince Tom

Keep an eye on branch performance, reviewing targets,
identifying gaps, and putting practical steps in place to improve

Oversee daily branch operations, including currency exchange transactions, compliance
checks, and cash flow management.
Lead, train, and motivate a team of 6 staff to ensure excellent customer service and efficient
workflow.
Achieved 100% growth in branch revenue and improved customer retention through
personalized service and efficient operations.
Build and maintain strong client relationships, including high-net-worth individuals and
corporate clients.
Monitor exchange rates and market trends to optimize pricing and profitability.