PRISCILIA VICTOR-UZOMA, Customer Service Officer

PRISCILIA VICTOR-UZOMA

Customer Service Officer

Hossana Technologies

Lieu
Nigeria
Éducation
Diplôme, H.S.E Management Appreciation
Expérience
19 years, 8 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :19 years, 8 Mois

Customer Service Officer à Hossana Technologies
  • Nigeria
  • Je travaille ici depuis janvier 2014

Same as in Chinz Global Resources, Ltd.

Customer Service Representative à Chinz Global Resources, Ltd.
  • Nigeria
  • janvier 2011 à novembre 2013

Interacted with diverse customer base in person and telephonically, provided detailed information on services and products to customers, recommended service and product options to meet customer needs, opened new customer accounts, completed and processed contracts, managed service and products inquiries and complaints, conducted customer satisfaction surveys and generated business through follow up, produced weekly reports for management, demonstrated and interacted on products, achieved performance objectives in all areas consistently.

ADMINISTRATIVE SECRETARY à SAINT VINCENT CATHOLIC SCHOOLS.
  • Nigeria
  • septembre 2009 à janvier 2011

INCHARGE OF ALL ADMINISTRATIVE DUTIES, RECEIVES AND SENDS MAILS.

administrative secretary à UNIVERSITY OF NIGERIA ALUMNI ASSOCIATION.
  • Nigeria
  • janvier 2007 à décembre 2008

UNIVERSITY OF NIGERIA ALUMNI ASSOCIATION, ABUJA.
Position Held: administrative secretary
Responsibilities: performs major secretarial functions
Manages daily itinerary and diary
Keeps accurate dairy and schedule of important branch activities
Maintains an effective documentation and filling management

Administrative secretary à A.OJEYEMI ASSOCIATES
  • Nigeria
  • janvier 2003 à janvier 2006

(Local Technical Assistant) for the national
Identity card Project, Abuja
Position Held: Local Technical Assistant
Responsibilities: In charge of training ad -hoc staff at the local Government
Manages daily itinerary and diary
Maintains an effective documentation of data
A.OJEYEMI ASSOCIATES, ABUJA 2003-2006
Position Held: Administrative secretary
Responsibilities: performs major secretarial functions
Manages daily itinerary and diary
Processes incoming and outgoing mails and deals with telephone enquiries
Keeps accurate diary and schedule of important Company activities
Maintains an effective documentation and filling Management System.

Zonal Coordinator à CONSTITUTIONAL RIGHTS PROJECT (C R P)
  • Nigeria
  • janvier 2004 à décembre 2004

CONSTITUTIONAL RIGHTS PROJECT (C R P)
For parliamentary Handbook Project, Abuja. 2004
Position Held: Zonal Coordinator
Responsibilities: performs major secretarial functions
Keeps accurate diary and schedule of important branch activities
Processes incoming and outgoing mails and details with telephones enquiries

Éducation

Diplôme, H.S.E Management Appreciation
  • à Hanni Computer School
  • janvier 2007

Certificate in H.S.E Management Appreciation 2007 Hanni Computer School

Diplôme, computer Studies
  • à Federal School of arts and Sciences
  • janvier 2002

Certificate in computer Studies 2002 Federal School of art and Science, Lagos S.S.C.E

Baccalauréat, Botany
  • à University of Nigeria
  • janvier 2001

University of Nigeria, Nsukka. (B.Sc. Botany) Industrial/oil field Health safety 2001 Environmental Appreciation Course (H.S.E)

Tests de Bayt.com

English for Business Skills Test
Score 68%

Specialties & Skills

Administrative Duties
DOCUMENTATION
SECRETARIAL
SECRETARY
TELEPHONE
TELEPHONES
TRAINING
good communication skills
Ability to work with little or no supervision
Good communication skills, ability to learn fast, ability to work with little or no supervision.
PROFICIENT IN MICROSOFT OFFICE(WORD, EXCEL,ETC).
team player with the ability to work effectively in any environment.
ability to get along well with others, to make necessary adjustments to meet deadlines.
ability to develop, execute, integrate and track creative marketing materials
exceptional organisational and customer service skills.

Langues

Anglais
Moyen

Adhésions

University of Nigeria Alumni Association, Abuja Branch.
  • Administrative Offocer
  • June 2005

Loisirs

  • Reading. travelling, meeting good friends, and always ready to learn new things.
    Coordinated some groups of persons during an ID card project.