PRISCILIA VICTOR-UZOMA, Customer Service Officer

PRISCILIA VICTOR-UZOMA

Customer Service Officer

Hossana Technologies

البلد
نيجيريا
التعليم
دبلوم, H.S.E Management Appreciation
الخبرات
19 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 8 أشهر

Customer Service Officer في Hossana Technologies
  • نيجيريا
  • أشغل هذه الوظيفة منذ يناير 2014

Same as in Chinz Global Resources, Ltd.

Customer Service Representative في Chinz Global Resources, Ltd.
  • نيجيريا
  • يناير 2011 إلى نوفمبر 2013

Interacted with diverse customer base in person and telephonically, provided detailed information on services and products to customers, recommended service and product options to meet customer needs, opened new customer accounts, completed and processed contracts, managed service and products inquiries and complaints, conducted customer satisfaction surveys and generated business through follow up, produced weekly reports for management, demonstrated and interacted on products, achieved performance objectives in all areas consistently.

ADMINISTRATIVE SECRETARY في SAINT VINCENT CATHOLIC SCHOOLS.
  • نيجيريا
  • سبتمبر 2009 إلى يناير 2011

INCHARGE OF ALL ADMINISTRATIVE DUTIES, RECEIVES AND SENDS MAILS.

administrative secretary في UNIVERSITY OF NIGERIA ALUMNI ASSOCIATION.
  • نيجيريا
  • يناير 2007 إلى ديسمبر 2008

UNIVERSITY OF NIGERIA ALUMNI ASSOCIATION, ABUJA.
Position Held: administrative secretary
Responsibilities: performs major secretarial functions
Manages daily itinerary and diary
Keeps accurate dairy and schedule of important branch activities
Maintains an effective documentation and filling management

Administrative secretary في A.OJEYEMI ASSOCIATES
  • نيجيريا
  • يناير 2003 إلى يناير 2006

(Local Technical Assistant) for the national
Identity card Project, Abuja
Position Held: Local Technical Assistant
Responsibilities: In charge of training ad -hoc staff at the local Government
Manages daily itinerary and diary
Maintains an effective documentation of data
A.OJEYEMI ASSOCIATES, ABUJA 2003-2006
Position Held: Administrative secretary
Responsibilities: performs major secretarial functions
Manages daily itinerary and diary
Processes incoming and outgoing mails and deals with telephone enquiries
Keeps accurate diary and schedule of important Company activities
Maintains an effective documentation and filling Management System.

Zonal Coordinator في CONSTITUTIONAL RIGHTS PROJECT (C R P)
  • نيجيريا
  • يناير 2004 إلى ديسمبر 2004

CONSTITUTIONAL RIGHTS PROJECT (C R P)
For parliamentary Handbook Project, Abuja. 2004
Position Held: Zonal Coordinator
Responsibilities: performs major secretarial functions
Keeps accurate diary and schedule of important branch activities
Processes incoming and outgoing mails and details with telephones enquiries

الخلفية التعليمية

دبلوم, H.S.E Management Appreciation
  • في Hanni Computer School
  • يناير 2007

Certificate in H.S.E Management Appreciation 2007 Hanni Computer School

دبلوم, computer Studies
  • في Federal School of arts and Sciences
  • يناير 2002

Certificate in computer Studies 2002 Federal School of art and Science, Lagos S.S.C.E

بكالوريوس, Botany
  • في University of Nigeria
  • يناير 2001

University of Nigeria, Nsukka. (B.Sc. Botany) Industrial/oil field Health safety 2001 Environmental Appreciation Course (H.S.E)

اختبارات بيت.كوم

English for Business Skills Test
Score 68%

Specialties & Skills

Administrative Duties
DOCUMENTATION
SECRETARIAL
SECRETARY
TELEPHONE
TELEPHONES
TRAINING
good communication skills
Ability to work with little or no supervision
Good communication skills, ability to learn fast, ability to work with little or no supervision.
PROFICIENT IN MICROSOFT OFFICE(WORD, EXCEL,ETC).
team player with the ability to work effectively in any environment.
ability to get along well with others, to make necessary adjustments to meet deadlines.
ability to develop, execute, integrate and track creative marketing materials
exceptional organisational and customer service skills.

اللغات

الانجليزية
متوسط

العضويات

University of Nigeria Alumni Association, Abuja Branch.
  • Administrative Offocer
  • June 2005

الهوايات

  • Reading. travelling, meeting good friends, and always ready to learn new things.
    Coordinated some groups of persons during an ID card project.