Senior Central Logistics Manager
Americana Group
Total years of experience :21 years, 5 Months
• Drove the strategic transformation of
procurement, focusing on innovation, effectiveness and cost reductions for all hotels across the Middle East.
• Identified synergies and leveraging opportunities within and across key markets, while leading complex sourcing processes for goods and services and monitoring closely existing suppliers’ performance.
• Engaged as an essential partner in cross-functional and top management discussions for
improving, not only commercial arrangements but, also the customers’ experience, product
quality and productivity.
• Supported the pre-opening of new hotels, maximizing savings and ensuring compliance
through the utilization of strategic suppliers.
• Coached and developed local property procurement resources, assisting them with their local sourcing processes and promoting a continuous improvement culture.
Streamlined processes, reduced operational costs and optimized outputs by executing continuous improvement initiatives in coordination with local Operations’ Managers, process
owners, 3PL partners and transporters.
• Led end-to-end creation, implementation and management of the Logistics Excellence
Program across the region with an aim to ensure compliance with SOPs through internal
audits, while securing achievement of targets and driving significant results.
• Managed and controlled regional expenditures regarding customs clearance, transport, storage and distribution, aligned with the approved budget ($76M/year).
• Drove bottom-line results for the organization by providing direct support in several initiatives across the region:
➢ Ensured compliance of warehouse/distribution operations with standardized
policies/procedures by supporting SOX/internal audits.
➢ Monitored and developed targets and KPIs focusing on optimizations related to order
fulfilment and distribution.
➢ Played a vital role in the maintenance of the Transport Intelligence database (Roadnet
/ Telogis) by ensuring standardization among different units, efficient planning of daily
deliveries and best customer service for our clients.
• Enhanced overall performance of BRF team and third parties by implementing standardized
operational processes and robust policies/procedures, as well as establishing seamless communication and conducting regular staff training.
• Established safe and healthy work environment across Logistics department by conducting
the implementation and execution of EHS management system and initiatives for a fleet of
+500 vehicles and +20 distribution centers, creating a new safety culture.
Streamlined operations across key domains within the SCM Department (Procurement, Warehouse, Shipping/Logistics, and Dispatch) by developing/executing effective processes/procedures/documents.
- Consistently accomplished internal targets by driving continuous improvement and establishing seamless collaboration with key stakeholders (including top management).
- Created a culture of learning, awareness and coordination by developing/carrying out training sessions for the staff, management, and internal clients.
Assisted company’s vision of establishing an integrated procurement department (One Procurement Project) by combining and integrating various procurement areas and their respective processes/procedures. Created and executed the change management and communication plans. Fostered productive relationships at top management level to drive strategic, cohesive operations.
- Provided an entire overview of the changes designed by procurement project, ensuring synergy and actively participating in SAP implementation discussions.
- Earned reputation as a creative problem-solver, identified/resolved management issues in a timely and efficient manner.
Supported ever-changing needs of internal clients within agreed deadlines through the implementation of all Shared Services departments (Procurement, IT, Warehouse, Finance, Infrastructure Services and Travel).
- Enhanced the integration with the Operational Readiness team by streamlining SSC procedures, while supporting local operations and conducting the stabilization process and training sessions (when required).
- Ensured dissemination of applicable changes to relevant departments devising communications plan.
Evaluated and aligned new procedures, processes, standards, workflows and KPIs for all areas, in compliance with company’s global norms. Maintained high quality service standards across all areas by developing/executing training sessions, communication and change management plans for operational teams and internal clients.
- Majorly contributed to the handover from the project to the operational teams of Sohar’s Iron Ore Pelletizing Unit and Port (with budgeted value of $1.4B and an employee base of 550).
- Thoroughly analyzed, revised and updated overall processes across major operational areas, including Procurement, HR, Warehouse, Finance, Travel and IT.
- Played a major role in the successful implementation of Shared Services model in Oman.
Successfully managed the sourcing processes for multiple categories, from the initial vendor selection and Request for Quotation (RFQ) to formally awarding, signing and directly managing contracts, while creating and implementing the department’s new standardized procedures, standards, workflows and KPIs.
- Oversaw several purchasing categories, managed up to 30 contracts, and controlled an average annual spend of $18M.
- Ensured cost-effective purchasing of goods, driving significant results for the organization by discovering new partners/vendors and understanding end-users needs.
* Achieved 24% savings through the successful completion of the pilot project (1st consolidated contract of SSC Canada).
- Supported the end-to-end implementation of the shared services model for Procurement and offshored its activities from Canada to Brazil.
MBA in MARKETING at Pontifícia Universidade Católica - Rio de Janeiro, Brazil concluded in July, 2003
Bachelor Degree in INTERNATIONAL RELATIONS at Universidade Estácio de Sá - Rio de Janeiro, Brazil concluded in December, 2001
