Training Specialist
Qatar Duty Free/ Qatar Airways
Total years of experience :24 years, 8 Months
Responsible for overall Training and Development at QDF Food and Beverage and Retail division. Also support Quality Assurance, Employee Engagement, Performance Management, Recruitment at QDF
Responsible for training and development function for 3 Anantara resorts on Sir Bani Yas Island, Abu Dhabi. Desert Islands Resort and Spa, Anantara Al Yamm Villas and Anantara Al Sahel Villas. Apart from learning and development also manage the quality function and assist in day to day HR responsibilities.
Setting up Training Department
Developing Trainers
Training Need Analysis
Process Implementation
Creating SOPs
Training Need Identification
Selection/Recruitment
Training Evaluation
Designing Training Modules
Brand Standard Adherence
Employee Engagement
Induction and Orientation
Career Progression Planning
Quality Control and Standard Adherence
Setting up Training Department
Developing Trainers
Training Need Analysis
Process Implementation
Creating SOPs
Training Need Identification
Selection/Recruitment
Training Evaluation
Designing Training Modules
Brand Standard Adherence
Employee Engagement
Career Progression Planning
Managing and setup of Training and Quality Department
Teaching the Hotel Management students Food & Beverage Service and Management subjects.
Managing Room Service, Butler Service and Coffee Shop Operations
Managing Coffee Shop Operations
Managing Restaurants, Lounges, Bars, Snacks Counters at the Kolkata International and Domestic Airport
Two years of structured Management Training Program in Food and Beverage Service, Food Production, Kitchen Stewarding, Finance.
working as a food and beverage server in Coffee shop and Fine dine restaurant
•Secured 5th position at all India level in the first year. •Represented the institute for Student’s Chef Competition held at Bhubaneswar
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