Priya Abraham

• Handling SAP BASIS and Security for the wholesale and Retail sectors of the Group.
• EHP Upgrade of ECC 6.0 EHP 4 to EHP 8.
• EHP Upgrade of SCM 7.0 EHP 1 to EHP 3.
• Upgrade of BI 4.1 to 4.2.
• Oracle upgrade from 10 to 11.
• Oracle Upgrade from 11 to 12.
• Installation and configuration of Solution Manager 7.2 using SWPM.
• Installation and administration of SYBASE/ASE database.
• Installation and administration of HANA Database.
• Installation and administration of Lumira server.
• System refresh from PRD to QAS and sandbox systems.
• Support Pack (SP) Upgrade.
• Kernel Upgrade.
• SAP Note implementation.
• Pre calculation server administration for BW systems.
• Daily system monitoring and transport movements.
• Creation of new roles in ECC, BI, SCM(EWM) system.
• SAP user account creation and troubleshoot authorization issues and provide solutions.

• Administration of all SAP Systems.
• Importing Transport requests.
• Background job scheduling.
• EWA report configuration.
• SAP user account creation and troubleshoot authorization issues and provide solutions.
• Requesting SAP licenses and Maintenance certificates from SAP marketplace.
• Post Go-Live support of SAP SCM system
• Shutdown and Start Up of SAP Systems.

• Implementation and Support of ECC, CRM, BW, BO, SCM, Portal and Solution Manager Systems.
• Transport Administration - Troubleshooting and Monitoring issues related to Transports.
• Administrated Oracle database: Space Management and other Database activities using BRTOOLS.
• System refresh from PRD to QAS
• Day to day support for the Development, Testing and production environments.
• Applied SAP correction notes as per the SAP and Developers requirements.
• Monitoring backups and investigate the logs for unsuccessful backup.
• Monitoring Table space growth, Resizing and adding data files to the table spaces using BRTOOLS and verifying database consistency
• Creating and maintaining user authorizations, roles and profiles.
• User master maintenance includes user creation, deletion, lockdown, activation and license management based on reports
• SOD checks through Compliance Calibrator.
• Responsible for the technical monitoring, support, and administration of the SAP system.
• Defining, configuring and maintaining the Transport Management System (STMS) and Charm.
• Configuration of SSO between ECC -Portal, BW and BO systems.
• Client maintenance including local client copy.
• Defining, Scheduling and Monitoring of Background jobs in SAP and CPS.
• TREX installation and setup.
• On call support for high severity issues which have very less resolution time, have extensive experience in coordinating with teams and resolving the issue within the specified time and within SLA.