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Priyanka Jonwal, Sr Project Manager

Priyanka Jonwal

Sr Project Manager·Mercer

United Arab Emirates

Master's degree, MBA in Project Management

Work experience

Total years of experience: 1 years, 6 months

Sr Project Manager

October 2018 - June 2019

Mercer

Gurgaon, India

October 2018 - June 2019

• Handled team size of 90+ resources of Implementation and Application Support
• Reporting and communicating fluently with Project Executive Sponsor and Senior Management
• Monitoring service delivery throughout the multiple projects and identifying Risks and Issues, initiate strategies and take corrective action
• Provided leadership, and direct teams in delivering high-quality services within committed timeframes
• Ensured projects meets stated objectives, quality standards and budgets
• Ability to manage business and technical resources with integrated project plan
• Strong interpersonal, verbal and presentation skills
• Facilitated, delegating and motivating cross functional groups or activities
• Highly organized, and have ability to multi-task competing priorities
• Excellent verbal and written communications skills, relationship management, client facing, team-building, and problem-solving skills
• Promote high performance collaborative team environment by encouraging interdependence, personal responsibility and disciplined work practices that fosters creativity and innovation
• Provide continuous improvement feedback both written and verbal to improve services and processes
• Ensured the engagement stays on track and is accountable for customer satisfaction, being focused on delivering valuable insights to the client

IT Project Manager

July 2016 - March 2017

Globant Pvt Ltd

Pune, India

July 2016 - March 2017

• Managed the relationship with the client throughout the project duration, from the ideation itself (end to end PMLC)
• Reported and communicated fluently with Project Executive Sponsor
• Monitored services delivery throughout the project and identify Risks and Issues, initiate strategies and take corrective action as appropriate
• Provided leadership, and direct teams in the delivery of high-quality services within committed timeframes
• Ability to manage business and technical resources with an integrated project plan
• Delivered measurable business benefit through project execution
• Strong interpersonal, verbal and presentation skills
• Facilitated, delegating and motivating cross functional groups or activities
• Exposure to Change management
• Highly organized, and have ability to multi-task competing priorities
• Excellent verbal and written communications skills, relationship management, client facing, team-building, and problem-solving skills
• Handling team size 20+ resources including Architects, Business Analyst, Developer and QA
• Defined and introduced the project, team members' roles, and key deliverables. Mapped out timelines, milestones, communication processes, question and answer session
• Ensured project meets stated Objectives, Quality standards and Budgets
• Monitored Quality of work products, Maintained timelines of deliverables
• Work allocation and preparation of Project plans
• Promoted high performance collaborative team environment by encouraging interdependence, personal responsibility and disciplined work practices that fosters creativity and innovation.
• Provide continuous improvement feedback both written and verbal to improve services and processes
• Ensured the engagement stays on track and is accountable for customer satisfaction, being focused on delivering valuable insights to the client

Education

Sikkim Manipal University

January 2015

January 2015

Master's degree, MBA in Project Management

India

Maharishi Dayanand Univ

January 2011

January 2011

Master's degree, Computers Application

India

Delhi University

May 2003

May 2003

Bachelor's degree, English

India

Skills

Training and Development
Expert
Training and Development
Expert
Business Analysis
Expert
Business Analysis
Expert
Testing
Expert
Testing
Expert
Business Management
Expert
Business Management
Expert
IT Project Management
Expert
IT Project Management
Expert
AGILE
Intermediate
AGILE
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
CRM
Intermediate
CRM
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DELIVERY
Expert
DELIVERY
Expert
EMAIL
Intermediate
EMAIL
Intermediate
PROJECT PLANNING
Expert
PROJECT PLANNING
Expert
QUALITY
Expert
QUALITY
Expert
REQUIREMENTS
Expert
REQUIREMENTS
Expert
Training and Development
Expert
Training and Development
Expert
Business Analysis
Expert
Business Analysis
Expert
Testing
Expert
Testing
Expert
Business Management
Expert
Business Management
Expert
IT Project Management
Expert
IT Project Management
Expert

Languages

English

Expert

Hindi

Expert