Assistant IT Manager
HT Media Ltd.
Total years of experience :19 years, 6 Months
• End to end IT service management for print and digital media in large enterprise environment
• Responsible for entire application support to print and digital production environment for east.
• Management of server software associated backup routines and hardware PM as a part of DR drill.
• Local and remote support and maintenance of RHEL 6 server Sun blade 6000 series.
• Responsible for implementation support and maintenance of IT systems, software and databases.
• Addressing pending SLA and resolving incidents as per priority to ensure maximize service uptime.
• Recommending and implementing changes for process improvements and efficiencies.
• Procurement of IT hardware, software and maintenance products & services.
• Empowering down lines to enhance skillsets to take new responsibilities and grow
• Documenting IT procedures, DR drill and any changes change in service, resources and procedures.
• Actively assisting in finalizing IT budget and handling IT Audit for eastern regional branches.
Red Hat Certified Engineer