Esraa M Janajreh, Social Worker

Esraa M Janajreh

Social Worker

Center for victims of torture

Location
Jordan - Amman
Education
Diploma, Social Work and Counseling
Experience
8 years, 0 Months

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Work Experience

Total years of experience :8 years, 0 Months

Social Worker at Center for victims of torture
  • Jordan
  • My current job since August 2017

and Dealt on daily basis with different special needs and mental health students.
•Diagnosed and assessed the different cases of special needs and mental health problem of students to identify action.
•Worked with parents/guardians to set up a plan to improve/cure the mental or physical state of the students.
•Organized recreational activities for students to help engage them with their parents, family, and the community.
•Maintained records for students’ cases in a manner consistent with the center practices and policies.

social worker and information management assisstant at JRS middle east
  • Jordan - Amman
  • My current job since September 2016

Conduct visits to the refugee families at their home on a daily basis.
•Schedule the home visit by communicating with families at least 24 hours prior to home visit.
•Follow up with families through continuous visits and consistent communication, especially those who are most vulnerable.
•Accompanying people in need, listening to their stories, supporting them through their suffering, encouraging them to express their feelings.
•Provision of cash aid to families according to aid criteria.

Social Worker at CVT Center for Victims of Torture
  • Jordan
  • My current job since August 2017

1. To assess the needs of the clients as individual or as a family (this might require Home visit on case to case basis)
•Areas of needs to assess:
•Medical
•Financial and housing
•Education and training
•Legal aspects, resettlement process and protection
•Recreational activities (for children)
•2. Case Management:
•To evaluate the case management needs of the client and design an action plan with the client
•3. Networking and mapping of the existing external resources (national and international organizations providing support to refugees)
•Represent CVT professionally and accurately to external contacts

Junior social worker at Menisota center for victims of torture
  • Jordan - Amman
  • My current job since August 2017

• 1. To assess the needs of the clients as individual or as a family (this might require Home visit on case to case basis)
• Areas of needs to assess:
• Medical
• Financial and housing
• Education and training
• Legal aspects, resettlement process and protection
• Recreational activities (for children)
• 2. Case Management:
• To evaluate the case management needs of the client and design an action plan with the client
• 3. Networking and mapping of the existing external resources (national and international organizations providing support to refugees)
• Represent CVT professionally

Senior social worker at center for victims of torture
  • Jordan - Amman
  • My current job since July 2021

Co-supervision
case management and protection of the vulnerable people from victims of torture, war injured, war wounded and GBV cases

Senior social worker at Center for victims of torture
  • Jordan - Amman
  • My current job since July 2021
Senior social worker at Center for victims of torture
  • Jordan - Amman
  • My current job since July 2021

Leadership
• Assist in recruitment, training, mentoring and orientation of new SWs.
• Co-develop and organize orientation schedule and materials
• Co-facilitate counseling groups with new staff
• Regularly attend senior meetings
• Serve on at least one committee, working groups, and or task force. Ensure that the reporting and documentation of these processes is completed and minutes of meetings are filed and disseminated to the clinical team
• Assist other SWs in monitoring quality and consistency of social services (this could include reviewing assessments and outcome measures to assure accurate documentation, ensuring appropriate confidentiality/consent processes are in place, etc.)

• Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation. Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation.
• Assist in the development, coordination and implementation of ongoing staff support activities for all CVT staff
• Contribute to ensuring a positive team dynamic through role-modeling, conflict resolution and leading solution focused discussions
• Effective role in remapping of the service providers and build strong relationships with key service providers through MoU agreements.
• Effective participation in (from pain to hope workshops)
• Manage training equipment and supplies inventory
• Assist with SSM program development Supervision
• Provide co-supervision of need assessment interviews
• Provide co-supervision of the referral pathway system.
• Provide co-supervision of IDT file to make sure that the Social Service part is fully integrated as should be. Leadership
• Assist in recruitment, training, mentoring and orientation of new SWs.
• Co-develop and organize orientation schedule and materials
• Co-facilitate counseling groups with new staff
• Regularly attend Senior meetings
• Serve on at least one committee, working groups, and or task force. Ensure that the reporting and documentation of these processes is completed and minutes of meetings are filed and disseminated to the clinical team
• Assist other SWs in monitoring quality and consistency of social services (this could include reviewing assessments and outcome measures to assure accurate documentation, ensuring appropriate confidentiality/consent processes are in place, etc.) • Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation. Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation.
• Assist in the development, coordination and implementation of ongoing staff support activities for all CVT staff
• Contribute to ensuring a positive team dynamic through role-modeling, conflict resolution and leading solution focused discussions
• Effective role in remapping of the service providers and build strong relationships with key service providers through MoU agreements.
• Effective participation in (from pain to hope workshops)

management assistant at JRS middle east and
  • Jordan
  • December 2016 to August 2016

Entering home visit data into JRS database.
•Extracting data from the JRS database for reporting and analyses.
•Maintaining the JRS database and verifying information.

Teller at ALGHURAIR EXCHANGE COMPANY
  • Jordan
  • April 2016 to July 2016

Attended customers’ transactions of Western Union, MoneyGram, Xpress Money and AlGhurair Transfer System.
•Processed requests for money transfers through AlGhurair Exchange system and Western Union and Foreign Exchange Services.
•Provided foreign exchange money services (Buy and Sell) and ensured the highest level of customer service is maintained.

Social Worker at KING ALHUSSEIN MEDICAL CENTER
  • Jordan
  • November 2013 to

Studied and diagnosed the mental and physical state of patients, and accordingly, set up a plan for treatment and therapy with the guidance of superiors.
•Set up group therapy and treatment sessions for different patients.
•Organized entertainment and recreational activities for patients.

•Home visit

Marketing Trainer at TEEB AL-AOUD COMPANY
  • Jordan
  • October 2015 to

Trained fresh company employees for the Telemarketing program for the company.
•Explained and guided on the products and services of the company, and how to explain the products and services to potential customers.
•Helped to promote company products by contacting business and private individuals.
- Social Worker
IRIS CENTER FOR SPECIAL EDUCATION

Education

Diploma, Social Work and Counseling
  • at German Jordanian University
  • October 2017

v.good

Bachelor's degree, Social Work
  • at Balqa' Applied University Salt Jordan
  • August 2015

v.good

Specialties & Skills

Immigration
Medical Social Work
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FINANCIAL
FOREIGN EXCHANGE
• Proficient in MS Office applications (Word, Excel, and PowerPoint)..writing skills
MENTAL HEALTH
POLICY ANALYSIS
QUARK XPRESS
training's TOT role of the SW with victims of torture , awareness session GBV, CP

Languages

Arabic
Expert
English
Expert
Turkish
Beginner

Memberships

الجمعية الأردنية للاخصائيين الاجتماعيين
  • عضو هيئة ادارية
  • October 2016

Training and Certifications

dealing with refugees (Training)
Training Institute:
MOUSA ALSAKET
Date Attended:
October 2014
Duration:
60 hours
stander operation prusserure (Training)
Training Institute:
Jordan river foundation
Date Attended:
July 2016
Duration:
30 hours
TRAINING OF TRAINER (Training)
Training Institute:
Arab Youth Council
Date Attended:
March 2014
Duration:
20 hours
Completed the My Road to Success course (Training)
Training Institute:
Enjaaz and USAID
Date Attended:
January 2014
Duration:
5 hours
• Training Course in Aggression Management: Completed a 10-session aggression management course to u (Training)
Training Institute:
BALQA APPLIED UNIVERSITY
Date Attended:
February 2014
Duration:
30 hours

Hobbies

  • المغامرة
    التسلق الغوص السفر الرحلات الداخلية
  • Reading
    Personal analysis body language Public Speaking Novels such as will u forgive me
  • Drawing
    Certificate of participation in drawing competition Amman streets safe and friendly for children