اسراء محمد احمد  جناجرة, Social Worker

اسراء محمد احمد جناجرة

Social Worker

Center for victims of torture

البلد
الأردن - عمان
التعليم
دبلوم, Social Work and Counseling
الخبرات
8 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 0 أشهر

Social Worker في Center for victims of torture
  • الأردن
  • أشغل هذه الوظيفة منذ أغسطس 2017

and Dealt on daily basis with different special needs and mental health students.
•Diagnosed and assessed the different cases of special needs and mental health problem of students to identify action.
•Worked with parents/guardians to set up a plan to improve/cure the mental or physical state of the students.
•Organized recreational activities for students to help engage them with their parents, family, and the community.
•Maintained records for students’ cases in a manner consistent with the center practices and policies.

social worker and information management assisstant في JRS middle east
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ سبتمبر 2016

Conduct visits to the refugee families at their home on a daily basis.
•Schedule the home visit by communicating with families at least 24 hours prior to home visit.
•Follow up with families through continuous visits and consistent communication, especially those who are most vulnerable.
•Accompanying people in need, listening to their stories, supporting them through their suffering, encouraging them to express their feelings.
•Provision of cash aid to families according to aid criteria.

Social Worker في CVT Center for Victims of Torture
  • الأردن
  • أشغل هذه الوظيفة منذ أغسطس 2017

1. To assess the needs of the clients as individual or as a family (this might require Home visit on case to case basis)
•Areas of needs to assess:
•Medical
•Financial and housing
•Education and training
•Legal aspects, resettlement process and protection
•Recreational activities (for children)
•2. Case Management:
•To evaluate the case management needs of the client and design an action plan with the client
•3. Networking and mapping of the existing external resources (national and international organizations providing support to refugees)
•Represent CVT professionally and accurately to external contacts

Junior social worker في Menisota center for victims of torture
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ أغسطس 2017

• 1. To assess the needs of the clients as individual or as a family (this might require Home visit on case to case basis)
• Areas of needs to assess:
• Medical
• Financial and housing
• Education and training
• Legal aspects, resettlement process and protection
• Recreational activities (for children)
• 2. Case Management:
• To evaluate the case management needs of the client and design an action plan with the client
• 3. Networking and mapping of the existing external resources (national and international organizations providing support to refugees)
• Represent CVT professionally

Senior social worker في center for victims of torture
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2021

Co-supervision
case management and protection of the vulnerable people from victims of torture, war injured, war wounded and GBV cases

Senior social worker في Center for victims of torture
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2021
Senior social worker في Center for victims of torture
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2021

Leadership
• Assist in recruitment, training, mentoring and orientation of new SWs.
• Co-develop and organize orientation schedule and materials
• Co-facilitate counseling groups with new staff
• Regularly attend senior meetings
• Serve on at least one committee, working groups, and or task force. Ensure that the reporting and documentation of these processes is completed and minutes of meetings are filed and disseminated to the clinical team
• Assist other SWs in monitoring quality and consistency of social services (this could include reviewing assessments and outcome measures to assure accurate documentation, ensuring appropriate confidentiality/consent processes are in place, etc.)

• Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation. Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation.
• Assist in the development, coordination and implementation of ongoing staff support activities for all CVT staff
• Contribute to ensuring a positive team dynamic through role-modeling, conflict resolution and leading solution focused discussions
• Effective role in remapping of the service providers and build strong relationships with key service providers through MoU agreements.
• Effective participation in (from pain to hope workshops)
• Manage training equipment and supplies inventory
• Assist with SSM program development Supervision
• Provide co-supervision of need assessment interviews
• Provide co-supervision of the referral pathway system.
• Provide co-supervision of IDT file to make sure that the Social Service part is fully integrated as should be. Leadership
• Assist in recruitment, training, mentoring and orientation of new SWs.
• Co-develop and organize orientation schedule and materials
• Co-facilitate counseling groups with new staff
• Regularly attend Senior meetings
• Serve on at least one committee, working groups, and or task force. Ensure that the reporting and documentation of these processes is completed and minutes of meetings are filed and disseminated to the clinical team
• Assist other SWs in monitoring quality and consistency of social services (this could include reviewing assessments and outcome measures to assure accurate documentation, ensuring appropriate confidentiality/consent processes are in place, etc.) • Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation. Upholds the highest humanitarian standards, including the Inter-Agency Standing Committee (IASC) six key principles related to prevention of sexual abuse and exploitation.
• Assist in the development, coordination and implementation of ongoing staff support activities for all CVT staff
• Contribute to ensuring a positive team dynamic through role-modeling, conflict resolution and leading solution focused discussions
• Effective role in remapping of the service providers and build strong relationships with key service providers through MoU agreements.
• Effective participation in (from pain to hope workshops)

management assistant في JRS middle east and
  • الأردن
  • ديسمبر 2016 إلى أغسطس 2016

Entering home visit data into JRS database.
•Extracting data from the JRS database for reporting and analyses.
•Maintaining the JRS database and verifying information.

Teller في ALGHURAIR EXCHANGE COMPANY
  • الأردن
  • أبريل 2016 إلى يوليو 2016

Attended customers’ transactions of Western Union, MoneyGram, Xpress Money and AlGhurair Transfer System.
•Processed requests for money transfers through AlGhurair Exchange system and Western Union and Foreign Exchange Services.
•Provided foreign exchange money services (Buy and Sell) and ensured the highest level of customer service is maintained.

Social Worker في KING ALHUSSEIN MEDICAL CENTER
  • الأردن
  • نوفمبر 2013 إلى

Studied and diagnosed the mental and physical state of patients, and accordingly, set up a plan for treatment and therapy with the guidance of superiors.
•Set up group therapy and treatment sessions for different patients.
•Organized entertainment and recreational activities for patients.

•Home visit

Marketing Trainer في TEEB AL-AOUD COMPANY
  • الأردن
  • أكتوبر 2015 إلى

Trained fresh company employees for the Telemarketing program for the company.
•Explained and guided on the products and services of the company, and how to explain the products and services to potential customers.
•Helped to promote company products by contacting business and private individuals.
- Social Worker
IRIS CENTER FOR SPECIAL EDUCATION

الخلفية التعليمية

دبلوم, Social Work and Counseling
  • في German Jordanian University
  • أكتوبر 2017

v.good

بكالوريوس, Social Work
  • في Balqa' Applied University Salt Jordan
  • أغسطس 2015

v.good

Specialties & Skills

Immigration
Medical Social Work
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FINANCIAL
FOREIGN EXCHANGE
• Proficient in MS Office applications (Word, Excel, and PowerPoint)..writing skills
MENTAL HEALTH
POLICY ANALYSIS
QUARK XPRESS
training's TOT role of the SW with victims of torture , awareness session GBV, CP

حسابات مواقع التواصل الاجتماعي

اللغات

العربية
متمرّس
الانجليزية
متمرّس
التركية
مبتدئ

العضويات

الجمعية الأردنية للاخصائيين الاجتماعيين
  • عضو هيئة ادارية
  • October 2016

التدريب و الشهادات

dealing with refugees (تدريب)
معهد التدريب:
MOUSA ALSAKET
تاريخ الدورة:
October 2014
المدة:
60 ساعة
stander operation prusserure (تدريب)
معهد التدريب:
Jordan river foundation
تاريخ الدورة:
July 2016
المدة:
30 ساعة
TRAINING OF TRAINER (تدريب)
معهد التدريب:
Arab Youth Council
تاريخ الدورة:
March 2014
المدة:
20 ساعة
Completed the My Road to Success course (تدريب)
معهد التدريب:
Enjaaz and USAID
تاريخ الدورة:
January 2014
المدة:
5 ساعات
• Training Course in Aggression Management: Completed a 10-session aggression management course to u (تدريب)
معهد التدريب:
BALQA APPLIED UNIVERSITY
تاريخ الدورة:
February 2014
المدة:
30 ساعة

الهوايات

  • المغامرة
    التسلق الغوص السفر الرحلات الداخلية
  • Reading
    Personal analysis body language Public Speaking Novels such as will u forgive me
  • Drawing
    Certificate of participation in drawing competition Amman streets safe and friendly for children