INES MASTOURI, School Teacher

INES MASTOURI

School Teacher

Al Khebra

Location
Qatar - Doha
Education
High school or equivalent, High school
Experience
12 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 6 Months

School Teacher at Al Khebra
  • Qatar - Doha
  • My current job since January 2018

basic and accurate information in-person and via phone/email
•Greet and welcome guests as soon as they arrive at the office
•Preparing daily and monthly report through MS Excel
•Responsible for teaching students the rules of the road and the safe way to handle an





automobile
•Demonstrate how to safely operate a motor vehicle
•Teach students about driving laws and driver courts explain how a car operates, how to
perform and describe initial vehicle operation skills and defensive driving techniques to student
•Provided administrative support in an effective and efficient manner
•Performs general clerical tasks such as but not limited to filing, faxing, photocopying,
•Coordinates and maintains record of staff
•Creates and modifies various documents using Microsoft Office
•Handles administrative requests and queries from senior managements
•Assisting in daily office requirements and managing company’s general rules and regulations
•Gained knowledge on basic mechanics; can diagnose and solve minor problems related to machines
•Learned to identify different types of vehicles as well as some spare parts
•Operates safely and accurately some tools and machinery

Sales Associate at Appareal
  • Qatar - Doha
  • October 2016 to October 2017

Sales Associate at Inglot Qatar(2016to 2017)

- Ensuring high levels of customer satisfaction through excellent sales service
- Assessing customers’ needs and providing assistance and information on product features
- Welcoming customers to the store and answering their queries Ensure high levels of customer satisfaction through excellent sales service.
- Assess customers’ needs and provide assistance and information on product features.
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales.
Maintain in-stock and presentable condition assigned areas.
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options.
- Process POS (point of sale) purchases
Cross sell products.
- Handle returns of merchandise.
- Team up with co-workers to ensure proper customer service.
- Build productive trust relationships with customers
- Comply with inventory control procedures.
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
-

Sales Associate at Peugeo
  • Tunisia - Al Marsa
  • January 2014 to January 2016

sales by overcoming objections, asking for sales and negotiating price.
•Demonstrating automobiles by explaining characteristics, capabilities, and features, taking drives and explaining warranties and services.
•Selling automobiles by understanding and demonstrating characteristics, capabilities, and features.
•Developing and qualifying buyers, closing sales, meeting sales goals, selling to customers needs.
•Demonstrating financial products, scheduling tasks, phone sales, customer retention, job
•training.
•Qualifying buyers by understanding their requirements and interests, matching requirements and interest to various models and building a rapport.
•Establishing relationships with customers for repeat sales, client loyalty, and referrals.

Sales Associate at Fatales
  • Tunisia - Ariana
  • January 2011 to January 2014

high levels of customer satisfaction through excellent sales service



•Assessing customers’ needs and providing assistance and information on product +
•Welcoming customers to the store and answering their queries Ensure high levels of customer satisfaction through excellent sales service.
•Assess customers’ needs and provide assistance and information on product features.



•Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
•“Go the extra mile” to drive sales.
•Maintain in-stock and presentable condition assigned areas
•Actively seek out customers in store
•Remain knowledgeable on products offered and discuss available options.
•Process POS (point of sale) purchases
•Cross sell products.
•Handle returns of merchandise.
•Team up with co-workers to ensure proper customer service.
•Build productive trust relationships with customers
•Comply with inventory control procedures.
•Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s

Education

High school or equivalent, High school
  • at Tunis School
  • June 2010

Specialties & Skills

Graphics Development
B2B Marketing
Customer Service
ADMINISTRATION
ADMINISTRATIVE SUPPORT
CLERICAL
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DRIVING
FEATURES

Languages

Arabic
Expert
English
Expert
French
Expert