Application Support Engineer
Bank Albilad
Total years of experience :6 years, 6 Months
• Technical support different Banking integrated Applications that are running Oracle products (ODS-Operational Data Store, MOI & SADAD Payments Services, MFA -Multi-factor Authentication services, IPO Manager, Shareholders, Auto lease Services)
• Support INFORMATICA 10.2.0 application tools (ETL)
• Support Data Hub services and reporting (MSSQL)
• Support Bank Statements for different types (MSSQL)
• 2nd Level Production Support for DB services and applications
• using technology to improve business performance andstrategy.
• Identifying and Evaluate Technology Solutions
• Problem Solve and Troubleshoot for production services.
• Maintaining and updating technical documents and procedures
• Enhance and fine tuning the DB service performance.
• Monitor the application service.
• Build business reports when required.
• Build application & services performance reports.
• Apply Test (UAT) & Productions releases
• Part of disaster recovery activities.
ETL Developer
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