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Abdulhannan Syed, Property Consultant

Abdulhannan Syed

Property Consultant·YOHO Properties,

United Arab Emirates

Bachelor's degree, Computer Science and Computer Networks

Work experience

Total years of experience: 11 years, 8 months

Property Consultant

February 2026 - Present

YOHO Properties,

Dubai, United Arab Emirates

February 2026 - Present

• Generate and manage leads for off-plan property sales through referrals, digital campaigns, and networking
• Advise clients on new project launches, investment opportunities, and Dubai/UAE market trends
• Present off-plan projects, flexible payment plans, and ROI potential; consistently achieve monthly sales targets
• Conduct property presentations, developer project tours, and one-on-one client consultations
• Negotiate and close sales agreements while ensuring a seamless booking and documentation process
• Maintain accurate client records and pipeline management through CRM systems
Company industry:
Real Estate
Job role:
Sales

Front Office Duty Manager

July 2024 - January 2026

VOGO Grand Hotel,

Dubai, United Arab Emirates

July 2024 - January 2026

• Oversaw all front office operations, ensuring exceptional guest experiences and adherence to brand standards
• Managed daily shift briefings, guest feedback resolution, and VIP arrivals
• Drove loyalty programme enrollments and coached the team on upselling techniques
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Office Night Manager

June 2023 - July 2024

Gulf Court Hotel Business Bay,

Dubai, United Arab Emirates

June 2023 - July 2024

• Led night operations—check-ins/outs, revenue balancing, and guest satisfaction—achieving a 98% Brand Standard Audit score
• Resolved escalated guest complaints, turning negative experiences into loyalty-building moments
Company industry:
Hospitality & Accomodation
Job role:
Other

Duty Manager

June 2022 - May 2023

Living Adventure by Accor (FIFA World Cup 2022),

Doha, Qatar

June 2022 - May 2023

• Managed front-of-house operations during peak FIFA event periods, coordinating cross-functional teams
• Ensured seamless guest experiences for international visitors from 30+ nationalities
Company industry:
Hospitality & Accomodation
Job role:
Management

Front Desk Supervisor / Guest Services Talent Coach

May 2021 - May 2022

Aloft Dubai Creek,

Dubai, United Arab Emirates

May 2021 - May 2022

• Trained and coached front desk staff, achieving a 95% guest satisfaction rating
• Recognised as the top Marriott Bonvoy loyalty programme enrollee; served as Departmental Trainer
Company industry:
Hospitality & Accomodation

Senior Merchant Solutions Agent

November 2020 - April 2021

SYKES International / Yahoo Small Business (BPO),

Hyderabad, India

November 2020 - April 2021

• Managed inbound/outbound B2B sales and support calls for Yahoo Small Business merchant clients
• Delivered consultative solutions to resolve merchant account issues and drive product adoption
Company industry:
Call Centers & Customer Care Outsourcing

Front Office Supervisor

December 2019 - September 2020

Courtyard by Marriott,

Dubai, United Arab Emirates

December 2019 - September 2020

• Supervised front desk operations, managed guest check-in/out, and coordinated with housekeeping and F&B
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Rooms Controller & Loyalty Programme Coordinator

August 2015 - October 2019

Sheraton Sharjah Beach Resort and Spa,

Sharjah, United Arab Emirates

August 2015 - October 2019

• Managed room inventory, upgrades, and special requests to maximise guest satisfaction and RevPAR
• Coordinated Marriott Bonvoy loyalty enrollments and recognition, enhancing customer retention
Company industry:
Hospitality & Accomodation

Customer Service Executive

August 2014 - July 2015

GMR Rajiv Gandhi International Airport,

Hyderabad, India

August 2014 - July 2015

• Delivered front-line customer service to airport passengers, resolving queries and complaints efficiently
Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Acharya Nagarjuna University

May 2015

May 2015

Bachelor's degree, Computer Science and Computer Networks

India

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Front Office
Expert
Front Office
Expert
Query Analyzer
Expert
Query Analyzer
Expert
Oasys
Expert
Oasys
Expert
Leadership
Expert
Leadership
Expert
Opera
Expert
Opera
Expert
Leadership
Expert
Leadership
Expert
Opera
Expert
Opera
Expert
Query resolution
Expert
Query resolution
Expert
Front Office
Expert
Front Office
Expert
Sales Force
Expert
Sales Force
Expert
OPERATIONS
Expert
OPERATIONS
Expert
BUSINESS PRESENTATIONS
Expert
BUSINESS PRESENTATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATA PIPELINE MANAGEMENT
Expert
DATA PIPELINE MANAGEMENT
Expert
POWER BI
Intermediate
POWER BI
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
SALES
Intermediate
SALES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert

Languages

English

Expert

Urdu

Native Speaker

Hindi

Expert

Telugu

Native Speaker

Hobbies and interests

Bodybuilding