Auto Service Adviser
Wieelz Automotive
Total years of experience :4 years, 4 Months
Consulting with mechanics regarding necessary repairs
and possible alternatives to expensive repairs Using your
knowledge of our products and services to sell or provide
in-depth
information about available parts and service options to
customers
Provide customers with information and advice on
warranty protections, potential cost savings
Manage and oversee the dealership’s workflow and
schedule
Call customers to advise them about service changes or
car pick-up times
Using your
knowledge of our products and services to sell or provide
in-depth
information about available parts and service options to
customers
Provide customers with information and advice on
warranty protections, potential cost savings
Manage and oversee the dealership’s workflow and
schedule
Call customers to advise them about service changes or
car pick-up times
Interfaced with parts warehouse on internal purchase orders and deliveries to expedite processing for urgent requests.
- Maintained and analyzed ERP database to facilitate sales strategies and study customer ordering behavior.
- Received and inspected package deliveries and resolved discrepancies.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Developed and implemented new procedures for improving inventory control and reducing the time required to locate parts by modifying part numbers and locations.
Ensure that industrial machinery and equipment runs smoothly and reliably. work typically involves:
planning and undertaking scheduled maintenance responding to breakdowns diagnosing faults and repairing equipment's.
Course Highlights: Manufacturing, Hydraulic, Pneumatic Systems. Mechanical Vibrations, Both Theoretical And Practical. Internal Combustion Engines, Both Theoretical and Practical. Automobile Engineering, Both Theoretical and Practical. Thermodynamics, Fluid Mechanics, Heat Transfer.