Operation & Maintenance Supervisor Cum Purchase Coordinator
Makshaff Services Limited
Total years of experience :9 years, 1 Months
• Dealing the customers on daily basis understanding their needs and requirements.
• Organizing the work schedules and staff members to complete the task on time.
• Responsible for the accurate entry, proofing, maintenance and submission of purchase orders based on customer demand, stock replenishment and management direction.
• Maintain superior level of accuracy while creating and verifying purchase order information including proper product costing.
• Coordinate order status report submissions from suppliers. Resolve changes and discrepancies, and update purchase order information accordingly.
• Routine purchase order review and follow-up, and expediting of orders.
• Maintain supplier price lists.
• Review and resolve supplier invoice discrepancies.
• Communicate professionally and courteously directly with suppliers in relation to order processing as required to resolve issues and receive order acknowledgements.
• E-File all order documents and electronically attaches to appropriate system locations per document management system.
• Maintain stock levels of supplies and make Maintenance, Repair and Operating purchases.
• Liaising with other staff regulatory authorities, suppliers and clients etc.
• Responsible for answering & screening telephone calls & face to face enquiries.
• Raising service orders, expense reports and arranging quotations.
• Maintaining and enhancing the working environment of the department.
• Carrying out routine administrative duties like photocopying and filing etc.
• Writing reporting and briefing papers.
• Dealing with incoming emails, faxes and post.
• Promoting a professional image of the company.
• Responsible for stationery acquisition including periodicals and subscriptions.
● Assisting Supervisor in Internal/external correspondence for the Projects by coordinating with the BPO Department related to the on-going projects.
● Coordinate with our U.S. clients regarding online projects.
● Receiving and delivering back the files from our U.S. clients on daily basis.
● Sort and file records of office activities. May use computer databases.
● Sort and maintaining the file records of all proceeding and finishing work accordingly.
● Dealing with all associates regarding the issuing files them.
● Talk to our U.S. clients, associates, and others to give & take information.
● Hospitality our U.S. clients according to their requirements.
● Ensure understanding and adherence for customer’s satisfaction.
● Resolve customer issues in line with work standard and client’s expectations.
● Supervise the associates, train staff, and prepare work schedules.
● Monitor individual the associate’s efficiencies to ensure key performance indicators are met.
● Plan the distribution of work amongst the team utilizing available skills mix.
● Identify individual training and development needs.
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