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Alaa Fãthy, customer service representative

Alaa Fãthy

customer service representative

Sutherland Global Services - Egypt

Location
Egypt - Alexandria
Education
Bachelor's degree, Accounting
Experience
1 years, 9 Months

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Work Experience

Total years of experience :1 years, 9 Months

customer service representative at Sutherland Global Services - Egypt
  • Egypt - Alexandria
  • September 2018 to July 2019
Customer unit officer at Associated insurance brokers
  • Egypt - Alexandria
  • November 2017 to September 2018

Maintaining effective relationships with clients, insurers and professional contacts.
Managing outstanding premiums and debits within account settlement timescales effectively.
Handling claim procedures.

Education

Bachelor's degree, Accounting
  • at Faculty of commerce Alexandria University
  • September 2017

Specialties & Skills

Fast Learning
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Hard Work
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Enthusiasm
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Self Confidence
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Ambitious
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MS office
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Languages

English
Expert
Arabic
Expert

Training and Certifications

English general & conversation (Training)
Training Institute:
Arab academy for science, technology & maritime transport
Date Attended:
May 2017
Employment CBE (Training)
Training Institute:
Egyptian banking institute
Date Attended:
August 2016
Duration:
137 hours
Summer training program (Training)
Training Institute:
QNB ALAHLI BANK
Date Attended:
August 2015