Alaa Maher

Operations Manager at Circle K

• Egypt - Cairo
• My current job since September 2021

operation manager for Circle K (Egypt) Working closely with the
IT, sales, marketing and support departments to ensure revenue and
customer satisfaction goals are met.
- Supervising and directing employees in their day-to-day tasks.
Recruiting, training and motivating staff.
- Set product pricing for new product releases to meet revenue and
profitability goals.
- Market research and developing the core positioning and
messaging for the product.
- Responsible for proposing an overall budget, delivering monthly
revenue forecasts for both brands.
- Preparing weekly & monthly reports, including staff control, food
control and sales for two brands.
- Communicating with all the supportive departments (Accounts,
maintenance, marketing etc.).
- Maintaining high standards of quality control, hygiene, and health and
safety for both brands.
- Responsible for the warehouse, inventory recycling process and
stock levels.
- Conduct monthly store audits and utilize audits in performance
management.
- Conduct regular meetings (individual and group) with area team
members to establish goals, review performance and provide
organized communications
- Performance management of team members, including coaching,
recognition, disciplinary action and performance evaluations