Customer Service Representative
wash up for trading
Total years of experience :2 years, 3 Months
• Dealing with customer needs, complains or assessments and ensuring customer satisfaction with the company's services.
• Communicating with customers via phone calls, emails as well as social media interactions.
• Maintaining a positive and professional attitude towards the customers at all times.
• Developed high-impact strategies to target new business opportunities and markets.
• Followed up with orders and ensured smooth flow between clients and the company's provided services.
• kept records of customer interactions, cancellation and complains.
• Customer Service: helping customers select and find appropriate sizes; maintain a friendly rapport with customers; listen and assist them with their needs quickly and resourcefully
• Creating and maintaining long-term relationships with regular customers
• Coordinating and organizing store layout at all times.
• Assured availability of merchandise in store.
• Maintained a friendly and professional teamwork environment.
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