Premium Cabin Crew Member
QATAR AIRWAYS
Total years of experience :12 years, 3 Months
Tasks and Responsibilities:
Provide outstanding customer service, by creating an environment that impresses our Premium Class customers, through our service and by recognizing their individual needs. Maintain up-to-date knowledge of current safety, security and cabin services requirements. Further, it is required for us to possess updated knowledge on all Qatar Airways products.
Operate and contribute towards the success of the Premium Class galleys and cabin through flexibility and initiative, and supporting other cabins as well. Represent and promote Qatar Airways in a positive and professional manner to build loyalty both internally and externally.
Resolve customer issues and problems on the spot and take follow up action via the Cabin Services Director / Cabin Senior. Maintain a high standard of personal presentation at all times consistent with Qatar Airways standards so that Qatar Airways is presented in a positive and professional manner. Work together with other Qatar Airways staff and contractors to ensure effective teamwork and quality results are achieved for Qatar Airways.
Use equipment and supplies appropriately and follow up and report instances of misuse, damage, and waste, including ideas for improvement. Generate growth in revenue by participating and actively promoting the In-Flight Duty Free products and ensuring customs requirements regarding alcohol bars are met as required.
Tasks and Responsibilities:
• Greeted all customers pleasantly.
• Coordinated with guests and scheduled
appointment with therapist.
• Ensured compliance to reporting system within
time frame.
• Maintained all billing procedures for facility.
• Assisted in reconciliation of all funds at desk.
• Monitored inventory and maintained record for
it .
• Administered every day activities for all spa
services.
• Supervised efficient working of spa such as
reservations.
• Maintained neat and clean area at all times.
• Coordinated with departments to hire and train
staff.
• Evaluated working of all staff members
• Participated in all departmental meetings and
recommended improvements.
• Designed various variations in spa treatments
Tasks and Responsibilities:
AC Brabys, a marketing leading company, with over a hundred successful years in existence.
I’m proud to have been a sales and marketing representative and had a major role in evolving this specific organization with creating new titles which have proven successful.
• Ensuring that my required sales targets were met on weekly basic and were always on a positive scale.
• Client lesion is a valuable key, when relationships are needed to develop new and existing business within its market. I am proud to have gained the trust and respect of various clients in different fields to add to my personal key accounts.
• Training and Developing skills - At my duration whilst working, I have personally been invited to attend various training and management exercises. These specific programs were developed to ensure that all reps would have the necessary skills to work efficiently, in such a competitive environment.
• Leading sales rep - I have been the leading sales rep over various weeks, this is no easy task when working on entirely new publications.
• Assisting in developing new titles, was no part of my job description but having the opportunity when approached by managed to assist in the developing stages. I grabbed at the opportunity and assisted in column generation, creating a data-base of suitable advertisers, locating suitable images to be used in various adverts, as well as editorials and covers .
Complete control over all tenders (local and government supply)
At SAPHIRE LOGISTICS AND ENTERPRISES, Transportation was not the primary
source of income generation, tender supplies to all sectors was a major contribution to the
total revenue incurred.
Render all services involved with tenders.
* calling on appointments (Existing and New Client)
* Source stock
* Arrange transportation
* Distribution of all orders
* Follow ups and call back clients
* Creating a new database of clients
* Ensuring that the product knowledge is fully up to date and applied
Reason For Leaving : Retrenchment
Tasks and Responsibilities:
Managing Stuff
Meeting Targets
Dealing with customers
Stock Take
Setting out targets for my casuals
Doing Promotions in stores
Merchandising Stock
Doing Monthly figures
Ordering of stock
Doing trainings for stuff
TORQUE MAGAZINE (SALES AND GENERAL MARKETING)
A media enterprise, involves developing the brand according to deadlines, budgets and
the target
Operation. I’m proud to have developed the necessary skills required, to prove my ability
to all members of staff and management.
Tasks and Responsibilities:
REGIONAL SALES
My responsibilities included, meeting the required sales targets on a national level.
Which is always at a higher level, being the key source of income to the enterprise.
DEVELOP INCENTIVES FOR NEW ADVERTISERS
When faced with choices from other media titles, advertisers usually except the
maximum out of the
title. Only to the secure deal, I had to personally develop:
*Buyers Guides
*Editorial Content
*Deal of The Month
*Readers Rides
GENERAL MARKETING
Creating awareness programs and to develop the brand. By creating the following, I
managed to impact the growing market in various ways.
PROMOTIONAL MANAGEMENT
I was involved in various events, regarding the publicity of TORQUE.
E.g.: * Media Shows
* Interaction with fans of TORQUE MAGAZINE.
ITEC
Marketing Cosmetology, Business Management, Salon Management, Anatomy & Physiology, Advance Skin & Body Treatment, Aroma Therapy, Nutrition, Waxing & Threading, Manicure & Pedicure, Slimming Treatment, Shiatsu , Manual Massage , Prof Make Up, Reflexology, Facials, Galvanic, High Frequency,
( N1, N2, N3 ) Subjects : Business English : Afrikaans : Hair Care Theory : Hair Practical : Cosmetology Theory : Cosmetology Practical