ARATHI GOKUL

Managed end-to-end NVOCC operations and documentation processes for FCL ocean freight shipments
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Managed complete export and import documentation processes for ocean freight shipments including
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HBLs, invoices, manifests, and shipping instructions.
Coordinated customs clearance activities through Dubai Customs and DP World portals ensuring
compliance with UAE trade procedures.
Prepared competitive freight quotations for sea freight, transportation, and logistics services while
supporting business development activities.
Negotiated freight rates and operational terms with carriers, transport vendors, co-loaders, and overseas
agents to optimize logistics costs.
Coordinated cargo pickup, warehouse operations, stuffing activities, and port gate-in procedures to ensure
on-time vessel loading.
Resolved shipment discrepancies, BL amendments, cargo holds, detention issues, and documentation
related operational challenges efficiently.
Maintained continuous communication with clients regarding cargo tracking, shipment status, vessel
schedules, and operational updates.

Verified shipping documents including Bills of Lading, Airway Bills, packing lists, and commercial invoices
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for operational accuracy.
Tracked cargo movement and shipment of ETAs through carrier systems while coordinating updates with
customers and overseas agents.
Prepared arrival notices, pre-alert documentation, and shipment status reports to support smooth cargo
delivery operations.
Maintained organized shipment of documentation records and filing systems for audits, operational
tracking, and customer reference purposes.
Coordinated with logistics partners, customs brokers, freight agents, and transport teams for effective
cargo movement and issue resolution.
Assisted in handling customer inquiries, shipment discrepancies, transit delays, and operational
escalations professionally.
Supported daily logistics coordination activities while ensuring high levels of customer service and
documentation accuracy.