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avinash pati, office administrator

avinash pati

office administrator·Career Launcher

Kuwait

Higher diploma, Telecommunications Engineering

Work experience

Total years of experience: 3 years, 6 months

office administrator

March 2016 - March 2017

Career Launcher

Hyderabad, India

March 2016 - March 2017

1. Greet visitors and direct them to the appropriate offices.
2. Manage phone calls and work correspondence (e-mail, letters, packages etc.)
3. Manage agendas/travel arrangements/appointments etc. for the upper management.
4. Coordinate office activities and operations to secure efficiency and compliance to company policies.
5. Track stocks of office supplies and place, receive orders when necessary.

Company industry:
Training & Education Center
Job role:
Management

customer service agent

March 2014 - March 2015

Alton Towers and Resorts

Manchester, United Kingdom

March 2014 - March 2015

1. Always Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues
2. Operated cash register or point of sale devices, as needed, and uses Value-added suggestive-selling techniques to generate additional sales opportunities.

3.Maintained health and safety standards in work areas.

4.Learned team effectiveness skills; works with others to achieve team goals.

Data Entry Associate

November 2012 - December 2014

Royal mail

Manchester, United Kingdom

November 2012 - December 2014

1. Input data quickly and accurately on Royal Mail systems. To communicate professionally with internal/external
contacts and achieve all service level targets.
2. Appreciated by Shift team leader for consistently ranked in top 25 Performers in 100-150 employees.
3. Answer phone calls courteously and actively listen to the customer to determine questions or needs, then verify
customer information and provide excellent customer service.
4. Maintains operations by following company policies and procedures.

Mobile sales associate

January 2013 - January 2014

PHONES4u

Manchester, United Kingdom

January 2013 - January 2014

1.Assessing customers' wants and needs concerning their prospective purchase and tailoring a personalized tour of the available product(s) that
best suit their expectations.

2.Guaranteeing a clean work environment and that all products in the showroom area aesthetically presentable, functioning, and easily interactive for customers.

3..Assisting customer with initial setup/demo of Mobile product use(utilizing showroom display)to show
product features and setup.

4.Utilizing specialized computer software for customer service (productavailability, ETA, delivery prerequisites, and installation and accessories selection).

5 .As a Mobile Sales associate familiar with handling
cash, vouchers and card transcations.

Education

Staffordshire University

January 2015

January 2015

Higher diploma, Telecommunications Engineering

United Kingdom

GPA (percentage): 65%

GPA (percentage): 65%

Awarded a Post Graduate Diploma Certificate With Merit in Telecommunications Engineering by the Staffordshire University. This course provided an in depth knowledge and skills of telecommunication network design, project management and research methods.
View attachment

Skills

Cold Calling
Expert
Cold Calling
Expert
Networks
Expert
Networks
Expert
Telecommunications
Expert
Telecommunications
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Technical writing
Intermediate
Technical writing
Intermediate
Networking
Intermediate
Networking
Intermediate
sales
Expert
sales
Expert
communication skills
Intermediate
communication skills
Intermediate
Microsoft office
Intermediate
Microsoft office
Intermediate
customer service
Expert
customer service
Expert

Languages

English
Expert
Hindi
Intermediate
Arabic
Beginner
French
Beginner

Training and Certifications

Certifications
sales and Marketing
customer service

Training
AUTOCAD
CADD Centre
Nov 2016

Hobbies

  • Traveling, Hiking, Reading personality Improvement books and technology journals.