Bayt.com
Mohammad Awais Shafqat, Field Support Engineer

Mohammad Awais Shafqat

Field Support Engineer

diyar united company

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, BS Computer Science
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

Field Support Engineer at diyar united company
  • Kuwait - Al Kuwait
  • My current job since June 2022

• IT Support for 600+ Employees.

•MS Office 365 Installation & Troubleshooting.

•Hardware Diagnostics & Servicing.

•Online Meeting Software Management (Zoom, MS
Teams).

•Systems & Peripheral Installations.

•Help Desk Documentation & Process Improvement.

IT Support Engineer at GCC (GULF CARE Co.)
  • Kuwait - Al Kuwait
  • March 2021 to June 2022

• Providing technical support for PC, diagnosing,
troubleshooting and resolving client issues
related to hardware and software.

• Technical Support for 100+ Employees.

• Help Desk Management.

• Hardware & Software Troubleshooting.

• User Training & Education.

• Server Maintenance.

• Operations Supervision.

Extra Low Voltage Engineer at AQARAT (Kuwait Real State Company)
  • Kuwait - Al Kuwait
  • November 2020 to March 2021

• Inquiry Documentation & Communication.

• PC & Mobile Support.

• Software & Hardware Installation.

• Database Maintenance.

• Timely Issue Resolution.

project engineer at Intelligent Services
  • Kuwait - Al Kuwait
  • July 2018 to September 2018

Work as a trainee project engineer; in IS (Intelligent Services Co. in Security department worked efficiently on Access Control System complete design, Installation, configuration, testing and commissioning multiples devices such as RFID, Magnetic lock, card readers.

Education

Bachelor's degree, BS Computer Science
  • at (University of Management and Technology Pakistan
  • January 2019
High school or equivalent, I.C. S
  • at Pakistan School/College
  • January 2015
High school or equivalent, SSC
  • at International School & College of Pakistan KUWAIT.
  • January 2013

Specialties & Skills

Teamwork
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Fast Learning
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Leadership
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Persuasion
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Project Engineering
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Adaptability
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Flexibility
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Technical Support
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Network Engineering
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windows server
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operating systems
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microsoft 365
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C (PROGRAMMING LANGUAGE)
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MICROSOFT EXCEL
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MICROSOFT WORD
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POLYMERASE CHAIN REACTION
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MICROSOFT OFFICE
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VOLTAGE
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COMPUTER SYSTEMS
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INSTALLATION
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FAULT
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OPERATING SYSTEMS
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MS Office
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Persuasive, Team player, Leadership skills
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System administration
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Access Control System
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Network Security
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C language
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Design, Testing, Troubleshooting
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Collaboration
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Network Management System
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Interpersonal & Communication skills
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Network Administration
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computer hardware troubleshooting
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lan
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network operations
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Ability to work under pressure in a fast paced, deadline driven environment
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Positive thinking, self-motivated and flexible
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Solving problems and persuading
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Documentation and writing
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Ambitious, hardworking, energetic and well disciplined
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Teamwork, good ability to adapt to multicultural environments
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Ability to learn new things quickly
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DHCP And DNS Configuration
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Analytical Skills to evaluate software and make improvements
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Accuracy and attention to detail
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windows 7
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pc networking
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MIcrosoft dynamic tool
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winows 10, windows 11
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Languages

English
Expert
Arabic
Intermediate
Urdu
Native Speaker
Chinese
Intermediate

Training and Certifications

Microsoft 365 Certified: Teams Administrator Associate (Certificate)
Date Attended:
November 2022
Valid Until:
November 2024
Microsoft 365 Certified: Administrator Expert (Certificate)
Date Attended:
November 2022
Valid Until:
November 2024
COMPTIA A+ (Certificate)
Date Attended:
September 2022
Valid Until:
September 2025
ITIL V4 foundation (Certificate)
Date Attended:
November 2022
CCNA (R&S) (Training)
Training Institute:
Corvit System
Date Attended:
September 2019
HCIA (Security) (Certificate)
Date Attended:
October 2019
Valid Until:
October 2022

Hobbies

  • Traveling
  • Foodie
  • Table Football
  • Watching Movies
  • Video Gaming
    was a Taken Tag 2 Champion in my university Hostel