Aya Abu dishish, accountant

Aya Abu dishish

accountant

International Turnkey Systems

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting and Management
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

accountant at International Turnkey Systems
  • United Arab Emirates
  • My current job since April 2015
sales coordinator at John Deere
  • India
  • November 2009 to November 2010

the administration and after sale service department.
Work Scope:
•Make a deliver report for the machines that the company sold on the company’s system and send it to the parent company.
•Make warranty Claims on john Deere system.
•Handling mails coming from all Alkhorayef group branches and also mails coming from all John Deere branches.
•Liaise with the service manager, workshop personnel and service administrators to deal with customer complaints on a timely basis.
•Responsible for issuing customer’s invoices on john Deere system.

administrator at North Gulf
  • December 2010 to March 2010

Handlin North Africa Book)
•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
•Preparing budget and financial forecasts.
•Preparing weekly and monthly collection forecast.
•Assist treasury department for balancing and managing the daily cash flow and liquidity of funds.
•Conduct month-end and year-end close process.
•Assist sales staff based in Africa region.
•Substantiates financial transactions by auditing documents.
•Maintain bank reconciliation through Oracle system.
•Maintain North Africa revenue recognition.
•Prepare weekly AR report for Africa region.
•Issue and Enter Customer’s invoices in Oracle systems.
•Weekly cash position report information related to AR.
•Review Collection report to prepare incentive report.
•Check and Enter Local supplier invoices in Oracle AP system.
•Prepare cheques for staff expense claims received through E-connect system.
•Enter all Staff expenses claims in Oracle Payable systems.
•Review LG request documents received from sales through sales force system.
•Compute taxes and prepare tax returns.
•Entering fixed assets depreciation JV to system and reconcile with TB.

customer service agent at Barclays Bank
  • United Arab Emirates
  • October 2008 to October 2009

the operation department.
Work Scope:
• Responsible for achieving the bank’s target in selling new products and handling all customers complains.
•Offer upgrades and new banking services or products.
•Decipher customer needs and offer the best solution based on proper company policies.
•Responsible for open customer account by recording account information.
•Maintains financial accounts by processing customer adjustments.
•Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
•Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards.
•Relate customer requests for service charge rebates to

administration coordinator
  • December 2007 to September 2008

Work Scope:
•Responsible for adding customer contracts into the company’s system (Tracer & CRM )
•Handling customer change request through CRM.
•Handling contracts problems (individual and corporate).
•Handling outlook mails coming from inbound, outbound sales, corporate, marketing, warehouse and finance.

Education

Bachelor's degree, Accounting and Management
  • at Integrated Thebes Academy for Science
  • May 2007
High school or equivalent, English section
  • at ESLSCA BUSINESS SCHOOL
  • January 2007
Bachelor's degree, English section
  • at ESLSCA BUSINESS SCHOOL
  • January 2007

Master's degree, English section
  • at ESLSCA BUSINESS SCHOOL
  • January 2007

Specialties & Skills

BALANCE
BANKING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
MICROSOFT OUTLOOK

Languages

Arabic
Expert
English
Expert

Training and Certifications

MBA (Training)
Training Institute:
At ESLSCA BUSINESS SCHOOL (Egypt)
Date Attended:
August 2016