Ayman Karaki, Head Waiter

Ayman Karaki

Head Waiter

la mie doree

Location
Lebanon
Education
Bachelor's degree, Cartography And Surveying Engineering
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Head Waiter at la mie doree
  • Lebanon - Beirut
  • My current job since August 2020

1. Paul Hazmieh - Lebanon (2020 till 2022)
Position: waiter
• Customer service (serving people on tables, taking orders and providing all their needs)
• communication skills
• Cashier
• Sales
• End of the day (Inserting all the visas and master payments, cash closure process)

Shop Supervisor at Charlies Hotdog
  • Lebanon - Beirut
  • September 2019 to January 2020

3. Charlies Hotdogs- Hamra, Beirut, Lebanon (2019 - 2020, 5 months)
Position: cashier
• Delivery calls
• Making food services (preparing the station every shift of all the needs of beverages and goods (hotdogs, fries, burgers, soft drinks and other))
• Customer services
• Cash responsibility (cash closure process of each shift)
• Inventory responsibility (Receipt and delivery process
In addition Training in customer services field
Experience in service / hospitality industry
Experience in dealing with customers
Ability to generate own ideas
Ability to use Microsoft office (word, excel, PowerPoint and outlook)

Call Center at Fakhany
  • Lebanon - Beirut
  • June 2018 to November 2019

2. Fakhany :
Position: call center
• Delivery calls (serving customers via phone calls by listing all their demands, preparing and delivering it to their houses.)
• Customer service. Training in customer services field. (serving people inside the supermarket through guiding them to their target.)
And Experience in dealing with customers
Resolve customer queries and complaints effectively and promptly.

Waiter at la mie doree
  • Lebanon - Beirut
  • May 2017 to September 2019

Position: waiter
• Customer service (serving people on tables, taking orders and providing all their needs)
• communication skills
• Cashier
• Sales

Cashier at Kingco
  • Lebanon - Beirut
  • October 2016 to June 2017

Kingco Library- Beirut- Lebanon (2016 -2017)
Position: cashier
• Assist and serve different types of customers
• Printing and binding books
• Computer skills

Education

Bachelor's degree, Cartography And Surveying Engineering
  • at Lebanese International University
  • January 2021

Lebanese International University- Beirut, Lebanon Surveying engineering major - Graduated with an of GPA: 3.49 over 4- year of graduation 2021. Bachelor degree of science. B.S. Instrumental Skills: well trained on the listed skills. 1. Level instrument: collecting back sight and fore sight data using the level instrument associated with a graduated staff, intermediate foresight, instrument height, and using the data to adjust the required target such as knowing the topography of the surface options. 2. Excel: have a knowledge of using the basic formulas such as addition subtraction and writing an equation properly to reach a certain target for a specific sheet. Moreover, some of the complex formulas such as matrices, $ and other more. 3. Word: reports writing skills. 4. AutoCAD, civil 3D: insert points into civil3D, creating a surface and certain corridor and profile. Moreover, computing the cut and fill quantities. In addition, drawing the different views using AutoCAD of a specific object (top view, front view, right view). Creating maps of different scales. 5. Arc GIS: knowledge of using arc map and arc catalogue, creating topology and what its purpose, using different utilities of geo-processing tools such like merge, union, feature to polygon, dissolve and other more. In addition, creating new shape file and projecting it to its right projection, geo-referencing skills of a specific map, use of selection by attribute and location skills, inserting GPS points or notepad, creation of a DEM using different techniques, fishnet and extracting data from it and other more skills of the software.

Bachelor's degree, architecture
  • at Phoenicia University
  • January 2021

Still studying the major In my 1st year

Diploma, civil and shop drawing
  • at ramak group
  • June 2016

Specialties & Skills

3ds Max
GIS software
Adobe Illustrator
Adobe Photoshop
AutoCAD
drawing
CALL CENTER
CASHIER
COMMUNICATION SKILLS
DELIVERY
software
AUTOCAD
CUSTOMER SERVICE
Adobe Photoshop
Interior Design
Architecture
Architectural Design
Structural

Languages

Arabic
Expert
English
Expert

Training and Certifications

certified surveying engineering (Certificate)
Date Attended:
September 2021