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Ben Hooper, Business Development

Ben Hooper

Business Development·JRD Group

United Arab Emirates

Bachelor's degree, Sports Therapy

Work experience

Total years of experience: 12 years, 9 months

Business Development

December 2019 - Present

JRD Group

United Arab Emirates

December 2019 - Present

Working for an established market leading company, within the SaaS division, in a competitive market my role is to sell the CRM products as well as manage clients. I moved to this position as I felt I needed to be in a role with progression.
Responsibilities;
- Hunting for new business B2B, proposing myself through phone but also by arranging meetings
- Answering all enquiries efficiently and quickly
- Building relationships and rapport with business owners and decision makers
- Dealing with and creating contracts in a responsible manner
- General administrative duties including; data entry, emails, contracts, cheques etc
- Overall customer service, contributing to the overall customer experience

Company industry:
IT Services
Job role:
Management

Regional Account Manager

April 2019 - December 2019

United Arab Emirates

April 2019 - December 2019

for the Middle East
Working for an established travel company in a competitive market, hunting for new business, my role is to sell trips and secure accounts and contracts with large organisations. Currently ahead of trending target.
Responsibilities;
- Searching for new business, contacting schools and business’, proposing myself through phone but also by arranging meetings
- Answering all enquiries with the utmost knowledge and getting back to an enquiry quickly to not lose any business
- Building relationships and rapport with all clients and accounts to maintain business within a competitive market
- Dealing with and creating addendum’s and contracts in a responsible manner
- General administrative duties including; data entry of new prospect details, emails, contracts, cheques etc
- Overall customer service, contributing to the overall customer experience

Job role:
Sales

Sales Executive

September 2018 - April 2019

PH Real Estate Brokers

United Arab Emirates

September 2018 - April 2019

Working for an established Real Estate company in a competitive market my role is to sell and rent properties in my given area. I moved to the UAE for a change of lifestyle and for a successful life.
Responsibilities;
- Hunting for new business, contacting sellers\landlords and proposing myself through phone but also by arranging meetings
- Answering all enquiries with the utmost knowledge or getting back to an enquiry within an hour ensuring no leads are burned
- Building relationships and rapport with sellers\landlords and buyers\tenants to create a bond to keep business in a competitive market
- Dealing with and creating addendum’s and contracts in a responsible manner
- General administrative duties including; data entry of new prospect details, emails, contracts, cheques etc
- Overall customer service, contributing to the overall customer experience

Devon Cliffs Holiday Park, Haven, Bourne Leisure, Exeter

Company industry:
Real Estate
Job role:
Sales

Sales Associate

May 2017 - September 2018

Flagship

May 2017 - September 2018

Working for the

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Consultant

July 2015 - May 2017

David Lloyd Clubs

July 2015 - May 2017

Working for an exclusive tennis club, I am responsible for selling memberships to the public. A target driven role, I consistently overachieve on targets set.
Responsibilities;
- Contacting prospective members and arranging appointments to view the facilities
- Showing prospective members around the club, using a ‘challenger’ style of selling to close the sales
- Providing information to members and prospective members to advertise the clubs events and facilities
- Building relationships and rapport with individuals visiting the club
- General administrative duties including; data entry of new member details, dealing with problems and complaints, emails, telephone calls and face to face communication.
- Overall customer service in and around the club, contributing to the overall customer experience

Company industry:
Amusement & Recreation Facility
Job role:
Sales

Beverage Assistant

September 2013 - June 2015

University of St Mark and St John

September 2013 - June 2015

Working in the Grandstand Café & Bar at the university, whilst studying, providing a high level of customer service to all customers.
Responsibilities;
- Providing a high level of customer service to individuals visiting the café
- Dealing with customer problems and complaints
- Managing a small team of staff on a regular basis
- Opening and closing the café
- Training new members of staff
- Upselling products to create meal deals, gaining further profile
Plymouth Argyle Football Club, Plymouth -

Job role:
Other

Education

University of St Mark and St John

June 2015

June 2015

Bachelor's degree, Sports Therapy

United Kingdom

, Plymouth –

Hautlieu School

June 2012

June 2012

High school or equivalent,

, Jersey –

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
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CUSTOMER SERVICE
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CUSTOMER SERVICE
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ADMINISTRATION
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ADMINISTRATION
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CLOSING
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CLOSING
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COACHING
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COACHING
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COMPETITIVE
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COMPETITIVE
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CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
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DATA ENTRY
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DATA ENTRY
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FINANCE
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FINANCE
Expert
LISTENING
Expert
LISTENING
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