Waitress
WORKEXPERIENCE
Total years of experience :2 years, 10 Months
Consistently remained calm and focused in order to successfully serve up to 14 tables at a time
• Received congratulations from my boss for attending to such a large number of customers
• Acted in a professional but friendly manner towards customers
• Received positive feedback from customers on many occasions, commending my friendly and helpful
service
• Enhanced communication skills by communicating with the kitchen about allergens and dietary
requirements and taking reservation bookings over the phone
February - June 2018: Zouk Tea Bar & Grill, Manchester; Waitress and Bartender
• Cleared and set tables, made coffees using the coffee machine, waited tables, made drinks behind the
bar and cleaned the restaurant and bathrooms after closing
• Frequently acted beyond my job description to help customers
• Exercised skills of diligent time-keeping and organisation when following a strict time schedule while
hosting functions or events
Worked in a formal and fast-paced restaurant in the centre of Albert Square during the Christmas
period
• Served canapés to guests during business functions and wedding parties
• Worked efficiently and at a quick pace to see to all tables or individuals in a timely manner
• Remained attentive and flexible during busy periods, switching between working on the bar and the
floor as needed
Established a calm and loving environment for children that were undergoing serious medical treatment
• Gave attention to children that were shy or low on energy to help them to feel included
• Successfully created a Christmas party for the children at the hospital
• Organised a toy drive which collected over 100 used toys which were administered to the children as Christmas
presents
• Appointed roles to a team of 6 students and teachers to help organise games, music, card-making activities and a
“Santa” for the party
2015 - 2016: ESL (English as a second language) and Mathematics tutor to students aged 7-12
• Led 1:1 tutor sessions with elementary school children after school
• Helped students to read and write in English with greater proficiency by reading with them and practicing
language activities
• Successfully tailored the class to the needs of the individual by noting their strengths and weaknesses in each
session and subsequently devising a lesson plan for the next class
• Maintained the enthusiasm of the students by regularly giving positive feedback
2014 - 2016: Volunteer at Jamaica National Children’s Home
• Visited the children’s home on a weekly basis to help children with their homework, play games with them or
be a friend for them to talk to
• Collaborated with other volunteers to produce a variety of games and activities for the children to partake in
• Patiently spoke with children who had problems with anger management
• Intervened in a calm and empathetic manner when conflict arose between children. Spoke to each child
individually to ensure they felt that their voice was heard
Supervised young children aged 2-6 at the “after-school play” programme at my high school
• Transformed the programme from simple supervision by teachers to an engaging and fun programme between
young children and high school students
• Provided consistent entertainment for the children by planning outside activities such as scavenger hunts and
alternative inside activities such as arts and crafts for rainy days
• Fairly mediated arguments between children and efficiently dealt with minor injuries
2015 - 2016: Co-President of HEAL (Helping Earth and Lives) Club
• Acted as the co-president for a student-led club seeking to work to relieve humanitarian and environmental
problems
• Increased club membership numbers by 200% by persuading an audience of over 150 high school students to
feel empowered about their ability to create a positive impact on the worlds environmental problems by acting
at a local scale
• Led weekly meetings with all club members, keeping order throughout the meeting while simultaneously
providing an opportunity for all members to voice their opinion
• Oversaw the administrative responsibilities of the club
• Openly communicated with other members about their queries and suggestions
CO NTACT NUMBER: +971585971393
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EDUCATION