بريندا van der Merwe, Operations Manager

بريندا van der Merwe

Operations Manager

A Plus Security And Cleaning Services

البلد
جنوب أفريقيا
التعليم
الثانوية العامة أو ما يعادلها, National diploma in food service
الخبرات
29 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :29 years, 4 أشهر

Operations Manager في A Plus Security And Cleaning Services
  • جنوب أفريقيا
  • أشغل هذه الوظيفة منذ أغسطس 2019

Responsible for all wages and payroll of employees on sites. Managing supervisors, as well as staff, doing frequent inspections to ensure standards are upheld and compliance is met in the healthcare industry of private hospitals. I am responsible to ensure that cleaning is done correctly and correct chemical usage to prevent outbreak of diseases as a result of incorrect cleaning methods. I manage all employees and correct screening and training to ensure employees are competent to perform duties. I work very closely with my client, the hospital management and ensure all cleaning targets and needs are met. It is my responsibility to manage budgets and costings, as well as provide all consumables as needed.

operation manager في Bidvest
  • جنوب أفريقيا - دوربان
  • أشغل هذه الوظيفة منذ أغسطس 2019
area operations manager في Tsebo Solutions
  • جنوب أفريقيا
  • مارس 2017 إلى يوليو 2019

Operational manager in the healthcare industry, overseeing the specialized cleaning of private hospitals with large staff compliments ranging from managers and supervisors to cleaners. It is my responsibility to ensure that the cleaning is done correctly to prevent outbreaks of "super bugs" ranging from theaters to wards, to back of house. I am responsible for payroll, staffing and leave management as well as placing staff in strategic positions as needed. Health and safety on site, and ensuring correct protocol is adhered to

Office manager في Bambanani Ferrier Specialists
  • جنوب أفريقيا
  • فبراير 2014 إلى يناير 2017

General day to day running of operations and vehicles to be transported. Coordinate drivers and liaison with clients. General admin duties and staff management. Arrangements of meetings with clients. Day to day handling of queries and requests from clients. Responsible for staffing issues and leave allocations.

Duty Manager في Galaxy Bingo and Entertainment
  • جنوب أفريقيا
  • يناير 2012 إلى يناير 2014

Galaxy Bingo and Entertainment Centre,
Amanzimtoti
2012 - 2014
General management of staff, gambling area and Bingo room. As a duty manager it was
my responsibility to see that all staff are at their stations, to sort out queries, keep
guests happy, and do cash ups and relevant paperwork for it. I was responsible for
opening up or locking up and handing over when shift changed. I was also responsible
for kitchen and food orders. I am also familiar with point of sale operating systems. I cashed up all the card sellers and restaurant/bar staff
daily, as well as emptying the slot machines every morning and doing processing
thereof together with other managers on duty. This included money deposits and
relevant admin with it.

Hospitality Manager في Compass Group(Kagiso Khulani Food
  • جنوب أفريقيا
  • يناير 2005 إلى يناير 2012

As catering/foodservice manager, I managed staff restaurants in various sites for clients. I was responsible for the whole operation, from administrative duties(daily invoice processing, banking, cash-ups, leave forms, stock take sheets, disciplinary enquiries), to health and safety, and ensuring that meals served was of good quality and variety as per client needs. I managed staff in kitchens(sometimes there were satellite kitchens), and on floors and different meals were served daily, according to customer needs(halaal, ethnic, western, vegetarian etc.) I was also responsible for stock ordering and menu cycles, and compiling them, as well as arranging regular equipment maintenance and servicing. Other duties included functions, both on site as well as other venues as per client needs. I managed corporate kitchens, catering for executives, as well as factory staff and corporate management.

Customer Service And Sales في Hotel and CateringSupplies (W.L.Cole)
  • جنوب أفريقيا
  • يناير 1995 إلى يناير 2005

I was a sales representative in the catering/hospitality industry, calling on customers in all sectors(hotels, technicians-hospitality departments, restaurants, bed and breakfasts, lodges, and food service canteens in factories) I also assisted hospitality students with their courses and supplied their relevant uniforms and equipment needed.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, National diploma in food service
  • في Suid Natal High School, Port Shepstone
  • ديسمبر 1986

High school

Specialties & Skills

Staff Training
Housekeeping
Hospitality
General Administration
ADMINISTRATION
BUSINESS MANAGEMENT
CUSTOMER RELATIONS
GENERAL MANAGEMENT
Healthcare Industry
ATTENTION TO DETAIL
COMMUNICATION
STAFF TRAINING
STAFF MANAGEMENT
ORGANISATIONAL SKILLS
PERFORMANCE MONITORING
STRATEGIC PLANNING
BUDGET MANAGEMENT
PROCESS OPTIMIZATION
TEAM LEADERSHIP
RESOURCE MANAGEMENT

اللغات

الأفركانية
متمرّس
الانجليزية
متمرّس

الهوايات

  • Drawing
  • Painting
  • Scuba Diving