Operations Manager
Mira
Total years of experience :9 years, 5 Months
(A social enterprise by FBMI aiming to help underprivileged communities and create a market to sell their products)
⦁ Defined clear evaluation process of new suppliers and vendors, following preset KPIs.
⦁ Managed relationships with key suppliers and monitor their performance by ensuring that quality, delivery and cost objectives are met.
⦁ Developed systems to track and log work flow.
⦁ Oversaw production and ensured that business ran efficiently.
⦁ Tailored products for diversified market segments reach.
(A leading manufacturer on demand firm, manufacturing high end packaging for luxury and corporate clientele)
⦁ Developed and led performing sales team of 8 individuals and estimation team of 5 individuals.
⦁ Increased sales by 35% and acquired over 30 new clients.
⦁ Worked closely with management on developing company’s sales goals.
⦁ Collaborated with cross functional teams, including marketing, manufacturing, store and estimation.
⦁ Monitored and evaluated market trends and competitive offerings.
⦁ Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
(Sole Agent of Philippi and Lexon European brands in addition to being a reseller of luxury watches, pens and wallets for Montblanc, Dupont, Longines)
⦁ Managed a team of 8 salespersons.
⦁ Co-partnered with renown re-sellers and retail stores in Lebanon on the exclusivity of a number of products.
⦁ Attended International Fairs and Exhibitions, namely Ambiente, Maison et Object, PSI Fair, and Canton Fair, specialized in innovative products, luxury gifts and promotional items.
⦁ Supervised the creation and set up of the company’s website with the creative and IT teams.
⦁ Cut down operations’ expenses by a margin of 25%, through upgrading the infrastructure to run efficiently and uploading the data on the Cloud.
⦁ Researched and identified opportunities for account growth and market expansion.
⦁ Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
(Leading Bank with headquarters in Lebanon and having a solid presence in several European and Arab countries)
⦁ Monitor the CSR activities conducted by competitive banks.
⦁ Organized several charity events.
⦁ Planned and managed CSR field trips to different NGOs such as SOS, Red Cross, Beirut Marathon.
⦁ Researched new ways to reduce the CO2 emission per employee, cooling techniques of IT servers, and the decrease in electrical consumption in all branches.
(An investment powerhouse group, focused on private equities, real estate and consultancy services)
⦁ Developed dynamic dash-boarding tools for investment monitoring.
⦁ Participated in budgeting and cost control of Real Estate development projects (weekly reviews with management).
⦁ Contributed to the quarterly financial publications of a $30 Million Real Estate development project (consolidation, balance sheet review, revenue analysis and forecasting etc...).
⦁ Prepared research reports on stock bonds and mutual funds.
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