Senior Human Resources Executive
Aquila Leasing Limited
Total years of experience :4 years, 6 Months
o Learning & Development:
- Leads the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.
- Establishes an in-house employee training system that addresses company training needs including training needs assessment, new employee on-boarding or orientation, management development, production cross-training, the measurement of training impact, and training transfers.
- Assists managers with the selection and contracting of external training programs and consultants.
- Develops and monitors the spending of the corporate training budget.
- Maintains employee training records.
o Recruitment& Hiring:
- Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
o Employee Relations
- Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
- Conducts periodic surveys to measure employee satisfaction and employee engagement.
- Monitors and advises managers and supervisors in the progressive discipline system of the company.
- Monitors the implementation of a performance improvement process with non-performing employees.
o Compensation & Benefits
- Establishes the company wage and salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.
- Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
- Monitors best practices in compensation and benefits through research (Salary Surveys)
- Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
o Human Resources Information Systems (HRIS)
- Use of IBS (Integrated Business Solution) software for payroll administration for Aquila Leasing Limited and other affiliated companies.
o Human Resources Business Partnering
- Human Resource Business Partner (HRBP) to Aquila Logistics Limited (Core staff strength of 40 and contract staff of 1000)
Achievements
- Designed and developed a Talent Management Framework
- Designed and developed an L&D policy
- Designed and developed a Performance Management System
- Spearheaded the set-up of the entire HR operations for a subsidiary from inception to establishment
- Improved employee file management using HRIS
- Developed Job descriptions for all positions
- Recruitment; Shortlisting, interviewing and selecting candidates
- On-boarding and documentation of new hires
- Provided initial interpretation and implementation of personnel policies for staff
- Payroll administration using SAGE software
- Administered quarterly performance appraisal
- Prepared and implemented employee annual training program
- Identified possible compliance risks arising from local laws and regulations and proactively prescribed mitigations for the organization.
- Leave processing and administration
- Administered compensation and benefits
- Provided employees with support on Health Insurance (Health Maintenance Organizations)
Achievements
- Set up operations for HR department
- Developed Employee Handbook (Including Policies and Procedures) and worked closely with Line Managers for Implementation.
- Implementation of Quality Management System using ISO Standards.
- Effective administration of the use of Time & Attendance Management System for staff attendance record and maintenance.
- Set up employees Health Insurance benefits
- Provided advisory services to customers and sales departments to help drive the Bank’s financial goals.
- Coordinated with various staff for operational support activities of the unit
- Ensured water tight accounting controls are in place at all times; and also monitoring adherence to them.
- General reconciliation and control activities which include analysis of statistics for service quality and productivity indicators.
Achievements
- Helped drive the bank’s E products to a satisfactory increase of 100%
- Increased turnaround time in responding to customer complaints to less than 24hrs
- Recruitment and Induction
- Staff Training
- Employee Relations and Welfare
- Employee Records and maintenance
- Payroll Management
- Leave Planning
- Policy Compliance and Management
- Compensation and Benefits
Achievements
- Improved maintenance of employee records
- Improved leave management system
- Improved payroll management