Holidays Consultant
Overseas Travel Bureau
Total years of experience :9 years, 5 Months
Handling and delivering holiday plans and queries to individual and group travelers exclusively on land arrangements, tours, accommodation and activities.
Organizing corporate travels for corporate partners, making sure everything run smoothly during their holiday plans or business travels.
Key Accounts: Supreme Committee for Delivery & Legacy
Dolphin Energy/ Doha Bank/ SIDRA
Services existing accounts, obtains and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales market; keeps management informed by submitting activity and results reports.
Provides quality teaching methods ensuring the students’ growth in the field of tourism (specializes in tourism theories, organizational leadership, business planning); advises students on their current status and on how well they can make their studies productive; do administrative works like proctoring, giving grades, and the like
Oversees the overall operation of the business center and its numerous areas onsite and offsite; handles customer complaints and enquiries; facilitates schemes and operations to improve sales and revenues; communicates to various government and non-government sectors for the services offered; endorses new services to the company from external sectors; finds ways to measure customer satisfaction and improve services; manages and trains a team of customer services staff; helps develop and implement a customer service for the entire company and reviews income statement for growth and development of products and services
Checks in and out of guests; Handles customer needs and complaints; Audits finances related to hotel services; Assists guest on various information e.g. different places to see and do in Boracay Island
** management trainee (January 2013)
handles group check-in; blocks rooms for special preferences; supervises room transfers and rooms specifications, facilitates scheduled ocular inspections for travel agencies and the like; supervises subordinates on their daily tasks.
-cleans and inspect rooms to make sure everything is set; reports situations that needed attention immediately; Ensures cleanliness of dormitories and assist on handling patients’ needs.
-provides quality teaching methods ensuring the students’ growth in the field of tourism (specializes in tourism theories, planning and development); advises students on their current status and on how well they can make their studies productive; do administrative works like proctoring, giving grades, and the like
-Answer clients’ enquires and handle reservations via telephone / email; coordinate between clients, service suppliers and hotels; plan itineraries for upcoming tours and calculations; organize tours and coordinates between suppliers for smooth tour transitions; attending product orientations
A multidisciplinary degree that trains students in becoming leaders, managers, entrepreneurs, and qualified personnel in the tourism industry. It focuses on cultural aspects such as travel, language, and history. Concentrates more on business consciousness, entrepreneurship, and hospitality.