Dalia Ayache

• Drove outbound prospecting to SMBs via WhatsApp, email, and calls, booking 15 discovery meetings per month.
• Handled 60 daily calls and emails, sustaining pipeline velocity and improving lead response rates significantly.
• Led discovery calls to map digital transformation needs, matching Dynamics 365 solutions to active accounts.
• Coordinated with pre-sales and technical teams, supporting demos that advanced 43 proposals to the final stage.
• Prepared tailored proposals with accurate licensing and scopes, achieving first-pass approval from stakeholders.
• Oversaw end-to-end sales cycles from Microsoft lead lists, accelerating discovery-to-proposal progression.
• Negotiated commercial terms with decision-makers, increasing close rates through solution-based tradeoffs.
• Maintained weekly account check-ins, resolving 89% of support issues within hours and preserving satisfaction.
• Executed upsell follow-ups on Dynamics modules and add-ons, expanding product adoption across accounts.
• Developed account plans for prospects, aligning business apps with operational goals and compliance needs.

• Generated 417 qualified meetings across the UK, KSA, and UAE through targeted outreach and rapid follow-up.
• Ran daily WhatsApp, email, and call sequences, qualifying prospects and turning cold lists into DM introductions.
• Partnered with Etisalat account managers on 152 shared accounts, ensuring aligned messaging and handovers.
• Co-led discovery sessions with technical specialists, translating business needs into AWS and Microsoft solutions.
• Delivered client presentations and proposal walkthroughs, improving stakeholder buy-in and increasing approval.
• Maintained CRM activity logs and pipeline notes, improving visibility for sales and operations teams firmwide.
• Launched telemarketing campaigns with marketing support, increasing inbound responses and brand visibility.
• Closed renewals and add-on upgrades for existing clients, strengthening relationships and sustaining revenue.

• Recruited 487 content creators via TikTok and Instagram outreach, expanding the Saudi creator network rapidly.
• Sent 50 daily outreach messages, converting cold creators into onboarding calls and boosting sign-up rates.
• Supervised 126 creator accounts, maintaining consistent guidance that improved attendance and engagement.
• Developed weekly content and challenge ideas, helping creators diversify formats and increase follower growth.
• Monitored creator performance, identifying underperforming accounts and lifting live revenue share by 16%.
• Resolved account issues and platform restrictions, restoring access for 34 creators and preventing disruptions.
• Strengthened creator relationships through daily check-ins, achieving 92% retention across the portfolio
monthly.
• Pitched agency services during creator calls, increasing utilization and generating consistent five-figure revenue.

• Surpassed monthly targets by 18%, generating consistent high five-figure premiums through consultative selling.
• Built a personal prospecting network and worked company lead lists, booking 11 advisory meetings weekly.
• Delivered clear plan comparisons and benefit explanations, reducing client objections across follow-up cycles.
• Negotiated policy terms and premium structures, securing 14 new contracts monthly and improving retention.
• Introduced retention routines for renewing clients, improving annual policy renewals across recurring accounts.