Dana Nafish

Airport services senior officer à Royal Jordanian - Other Locations

• Jordanie - Amman
• mai 2022 à octobre 2022

• Check-in passengers
• Baggage handling
• Customer service
• Boarding passengers
• Dangerous goods knowledge
• Pax handling

Customer Support Specialist à KAIT Solutions

• Jordanie - Amman
• décembre 2020 à décembre 2021

• Building Help Center and knowledge base for customers
• Replying to customers inquires and solving their issues
• Demo Training for new users,
• Creating how to articles
• Involved in customer support department planning
• Creating Frequently asked questions
• Testing the system and reporting bugs to the QA department
• Handling chat and email using Helpscout

Test Invigilator à British Council - Jordan

• Jordanie - Amman
• mars 2020 à décembre 2021

greeting and registering examiners
prepare the exams venues
invigilating exams and assist examiners
child protection knowledge

cabin crew à royal jordanian

• Jordanie
• novembre 2015 à août 2018

Team Leader in summer camp à international amman academy

• Jordanie - Amman
• juillet 2013 à juillet 2015

Salesman à go sport

• Jordanie - Amman
• mars 2014 à juillet 2014