Airport services senior officer
Royal Jordanian - Other Locations
مجموع سنوات الخبرة :7 years, 3 أشهر
• Check-in passengers
• Baggage handling
• Customer service
• Boarding passengers
• Dangerous goods knowledge
• Pax handling
• Building Help Center and knowledge base for customers
• Replying to customers inquires and solving their issues
• Demo Training for new users,
• Creating how to articles
• Involved in customer support department planning
• Creating Frequently asked questions
• Testing the system and reporting bugs to the QA department
• Handling chat and email using Helpscout
greeting and registering examiners
prepare the exams venues
invigilating exams and assist examiners
child protection knowledge