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Dede Ruslan, IT Business Analyst

Dede Ruslan

IT Business Analyst·PT Fawna Untuk Semua

Indonesia

Bachelor's degree, Information Systems

Work experience

Total years of experience: 7 years, 4 months

IT Business Analyst

December 2025 - Present

PT Fawna Untuk Semua

Jakarta, Indonesia

December 2025 - Present

• Business Analysis & Requirements: Stakeholder management, requirement gathering, FSD, SOP.
• System & Process Design: Business process mapping, flowchart, wireframe, system & API
documentation.
• Agile Delivery & Collaboration: Backlog prioritization, sprint planning, cross-functional coordination,
on-time feature delivery.
• Testing, Data & Integration: UAT, defect management, data analysis, third-party integration, vendor &
SLA management.
Company industry:
Technical Maintenance & Repair

Front-end Developer

March 2019 - November 2025

PT Media Innity

Jakarta, Indonesia

March 2019 - November 2025

• Ideated banner ads with account executives to support digital campaigns.
• Managed website content, domains, and hosting to ensure 99% uptime.
• Developed microsites, websites, and dynamic ads to boost brand visibility.
Company industry:
Advertising

IT Business Analyst (Outsource)

December 2024 - January 2025

PT Asuransi BRI Life

Jakarta, Indonesia

December 2024 - January 2025

• Gathered and analyzed business and technical requirements through collaboration with stakeholders
and vendors to ensure project alignment and clarity.
• Prepared and maintained detailed Business Requirement Documents (BRD) and Functional Specification
Documents (FSD) to support seamless project execution and delivery.
• Identified and resolved production issues by conducting root cause analysis, coordinating with technical
teams, and ensuring successful completion of User Acceptance Testing (UAT) with business and QA
teams.
Company industry:
Insurance & TPA

IT Business Analyst

December 2024 - January 2025

PT Asuransi BRI Life

Jakarta, Indonesia

December 2024 - January 2025

• Gathered and analyzed business and technical requirements through collaboration with stakeholders
and vendors to ensure project alignment and clarity.
• Prepared and maintained detailed Business Requirement Documents (BRD) and Functional Specification
Documents (FSD) to support seamless project execution and delivery.
• Identified and resolved production issues by conducting root cause analysis, coordinating with technical
teams, and ensuring successful completion of User Acceptance Testing (UAT) with business and QA
teams.
Company industry:
Insurance & TPA

IT PMO & Business Analyst

July 2024 - December 2024

PT Bank Syariah Indonesia, Tbk

Jakarta, Indonesia

July 2024 - December 2024

• Implemented technology and architecture solutions across 15+ projects to drive digital transformation
and achieve business objectives.
• Supported business users in prioritizing IT application strategies to maximize ROI and ensure long-term
alignment.
• Analyzed end-to-end business processes and created Functional Specification Documents (FSD) and
flowcharts aligning business and technical requirements.
• Led and monitored SIT and UAT, ensuring full compliance with requirements and on-time project
delivery.
Company industry:
Banking

IT PMO

May 2023 - January 2024

PT Informasi Teknologi Indonesia (Jatis Mobile)

Jakarta, Indonesia

May 2023 - January 2024

• Implemented WhatsApp Business API solutions for banking clients, including campaigns, notifications,
and OTP integration.
• Coordinated with stakeholders and vendors to deliver communication projects enhancing customer
engagement.
• Managed multiple IT projects with 100% on-time delivery and alignment to business objectives.
Company industry:
Internet & E-commerce

Information System Analyst

January 2021 - October 2022

Badan Keamanan Laut (Bakamla)

Jakarta, Indonesia

January 2021 - October 2022

• Monitored and analyzed vessel traffic anomalies to support data-driven maritime security decisions
• Developed and maintained internal vessel monitoring applications to ensure system accuracy and
operational efficiency.
• Collected user feedback and tested new features to enhance real-time threat detection and system
performance.
Company industry:
Administration Support Services

Business Analyst

August 2019 - November 2020

PT Vatar Media Raya (WIR Group)

Jakarta, Indonesia

August 2019 - November 2020

• Analyzed and improved business processes by identifying operational gaps and implementing tailored IT
solutions to enhance workflow efficiency.
• Created and managed project documentation, including Cooperation Agreements, Business
Requirement Documents (BRD), and Non-Disclosure Agreements (NDA).
• Developed and delivered weekly performance reports to GM, developers, and BOD using Microsoft Excel
Pivot Tables for data-driven decision-making.
• Resolved project issues and coordinated with cross-functional teams to ensure smooth and on-time
project delivery.
Company industry:
Internet & E-commerce

Education

Budi Luhur University

January 2014

January 2014

Bachelor's degree, Information Systems

Indonesia

GPA (point): 3.32 out of 4

GPA (point): 3.32 out of 4

Skills

ANALYTICS

Intermediate

BUSINESS ANALYSIS

Intermediate

CREATIVITY

Intermediate

DATA ANALYSIS

Intermediate

DIGITAL TRANSFORMATION

Intermediate

MICROSOFT EXCEL

Intermediate

PROCESS MAPPING

Intermediate

PROJECT COORDINATION

Intermediate

REQUIREMENTS ANALYSIS

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

Python

Beginner

Microsoft Excel

Intermediate

Power BI

Beginner

PostgreSQL

Intermediate

Business process analysis

Expert

Documentation & Modeling: FSD, BRD, UML (Flow Diagrams, ER Diagrams)

Expert

Documentation & Communication

Expert

Project Management

Expert

ANALYTICS

Intermediate

BUSINESS ANALYSIS

Intermediate

CREATIVITY

Intermediate

DATA ANALYSIS

Intermediate

DIGITAL TRANSFORMATION

Intermediate

MICROSOFT EXCEL

Intermediate

PROCESS MAPPING

Intermediate

PROJECT COORDINATION

Intermediate

REQUIREMENTS ANALYSIS

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

ACCEPTANCE TESTING

Intermediate

BUSINESS ANALYSIS

Intermediate

BUSINESS PROCESS MODEL AND NOTATION

Intermediate

DATA ANALYSIS

Intermediate

MICROSOFT EXCEL

Intermediate

POWER BI

Intermediate

PROJECT MANAGEMENT

Intermediate

RELATIONAL DATABASES

Intermediate

REQUIREMENTS ELICITATION

Intermediate

USER STORY

Intermediate

Social profiles

Languages

English

Expert

Indonesian

Native Speaker

Arabic

Beginner

Training and Certifications

Certifications
UI/UX Design Bootcamp
UI/UX Design Mini Bootcamp
Mastering Excel and Power BI
UI/UX Design Bootcamp
UI/UX Design Mini Bootcamp
Business Intelligence Bootcamp
Mastering Excel and Power BI
BPSDM

Hobbies and interests

Reading