Monitoring, Evaluation, Accountability and Learning Officer
Oxfam GB
Total years of experience :9 years, 8 Months
MEAL System development and implementation:
· Provides support to the MEAL coordinator and field project team in proposal development.
· Supports the development and updating of relevant MEAL frameworks, working closely with project teams, the MEAL Coordinator and Technical Coordinators (EFSVL, WASH and protection).
· Working closely with the MEAL Co-ordinator, develops area-based MEAL plans and review/update on regular basis, in close coordination with MEAL Assistants, project teams and Oxfam’s partners
· Works with the field project team in implementing MEAL frameworks, processes and tools, ensuring quality and consistency with Oxfam standards
Programme monitoring, Information management and Reporting:
· Develops/improves/updates tools for data collection, analysis and processing
· Coordinate with the MEAL Assistants field data collection and data management, including:
- Recruitment and training of data collectors
- Carrying out and supervising data collection (Focus group discussions, post-distribution monitoring, surveys, observations etc.) and data entry.
Lead on analyses of quantitative and qualitative data, drafts reports presenting the
· results of the analysis, and shares the findings in an appropriate format
· Reports to / alerts the project team on regular basis on any anticipated project issues, risks and any emerging opportunities and threats to the project implementation, related to this role.
· Supervise the establishment and rolling out of an improved beneficiary database system
· Produce clear and quality reports that demonstrate accountability and learning.
· Ensures all MEAL-related data and files are properly organized and stored
Accountability:
· Supervise, with the support of MEAL Assistants, the sets up / strengthening, and managing of complaint and feedback mechanism in area of operation
· Shares feedback and complaints with field teams and track follow-up.
Capacity building for Oxfam and Partner staff:
· Undertakes periodic monitoring and technical support visits to partners to assess progress against agreed MEAL system and recommend corrective actions as appropriate.
· Works closely with partner MEAL staff or focal points and provide support as appropriate
· Provide training to partners on accountability and support them in setting up own mechanisms
Evaluation, Review, and Learning:
· Share relevant MEAL findings with projects teams in an appropriate format and follow-up their implementation.
· Support the MEAL Coordinator in the design and management of evaluations, including: the coordination of field-based data collection activities, review of evaluations reports, sharing of evaluation findings and recommendations with intended audiences.
· Support the implementation of evaluation recommendations at field level
· Assist the project team and partners in documenting lessons learnt
· Collecting best practices, case studies which demonstrate qualitative and quantitative changes over the period.
· Organize/support field-based reviews and learning events
Coordination and Networking:
· Participate in and contribute to relevant inter-agency efforts at field level to agree and develop coordinated / joint M&E and accountability frameworks and mechanisms
· Attend relevant field level sectoral coordination meetings to identify opportunities for integration of data collection activities, harmonization, secondary information sources etc.
· Delivering any other responsibility related to MEAL assigned by the line manager.
1. Answer to the beneficiaries’ questions by answering the phone and by providing satisfactory answer to the beneficiaries
2. Ensure to be informed and aware of the projects activities in order to make sure to provide accurate information (in case information is missing ask to the PM assistant or Program Manager)
3. Translations:-
Orally: with my manger in the field
General and advanced translation from English to Arabic
General translation to Kurdish..
Assessment, contract, termination letters translation from English to Arabic
4. Behave in a professional and courteous manner at all times (be polite at all time with the beneficiaries)
5. Escalate all unresolved issues/complaints to the PM assistant whilst keeping the Program Manager informed.
6. Ensure that ACF’s beneficiary complaint system is adhered to at all times
7. Ensure that beneficiaries are kept fully informed of progress at all times
8. Respond positively to any new challenges, making sure they easily become part of the learning experience
9. Monitor all complaints received, ensure action is taken and documentation is maintained
10. Keep track of all the calls during the day (data, name, question asked, answers given)
11. Inform directly the Head of project in case of major information communicated through the hotline
12. Data Collection: Input all the beneficiary complaints on to the complaints database reporting and seeing through to completion by forwarding them to the relevant persons for resolution
13. Communicate with PM assistant (whilst keeping program manager in the loop) any difficulties faced with templates/databases designed for call recording and propose improvements
14. Production of a Monthly Report providing and including all qualitative and quantitative data collected during the month
15. Provide inputs regarding ACF’s communication with the beneficiaries
16. worked as Data entry, and helped the data entry team with their works including:-
Checking the quality of data to be entered and report any problems encountered
Evaluation the time required to process data and feedback on progress in processing
Check data entered, detect missing or redundant data and propose possible improvements
17. Pre and post distribution assessments
1. Distributing food rations, vouchers, E-vouchers and cash for the IDPs.
2. Monitoring for the process of food storage in the warehouses and stores
3. Recording complaints
4. Measure and distribute food and non-food items to beneficiaries
5. Ensure that the distribution is being done on time and in an organized way
6. Ensure that each beneficiaries is receiving proper quantity
7. Ensure that the hygiene conditions are appropriate
8. Check the quantity and conditioning of the items received, distributed, scoop, lose.....etc.
9. Control the beneficiaries: Crowd control.
10. Prepare the material needed for distribution (in advance)
11. Intervene in case of dispute.
12. Write an activity report: Account for all the distribution.
13. Make recommendations for improving the project according to activity results.
14. Propose new directions for future activities.
15. Distribution of tokens to the beneficiaries.
16. Explain the project’s activities and objectives to the beneficiaries and the population.
17. Act as a link between the Organization and the beneficiaries.
18. Verify and check that the beneficiaries’ lists are in link with the criteria decided before (Vulnerable people). They need to inform the head of project if some people are not included on these lists and are vulnerable;
19. Collect data and interviews for PDM’s.
20. Participate actively in initial training sessions, pilot surveys and debriefing
21. Carry out household surveys.
22. Ensure coherence of collected information.
23. Report any problems and constraints.
24. Propose possible improvements.
1. (Hematology) provides test results for patient diagnosis by operating hematology, urinalysis, and coagulation equipment; performing manual methods of differentials.
2. (Microbiology) provides physician with information for treatment of patient infection by performing technical procedures for the identification or susceptibility of bacteria, parasites, fungi, and mycobacteria.
3. (Chemistry) provides test results for patient diagnosis and treatment by operating chemistry equipment; performing hand chemistries.
4. Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
5. Performing laboratory tests in order to produce reliable and precise data to support scientific investigations
6. Preparing specimens and samples
7. Constructing, maintaining and operating standard laboratory equipment, for example centrifuges, titrators, pipetting machines and pH meters.
8. Using computers and performing mathematical calculations for the preparation of graphs.
9. Writing reports, reviews and summaries.