doaa habiballah

-Handled check-in/check-out efficiently and professionally.
- Managed reservations using OnQ system.
- Provided personalized guest assistance and accurate local information.
- Coordinated with housekeeping and addressed guest complaints.
- Handled payments and maintained accurate guest records

- Successfully improved customer satisfaction by 40% through enhancing communication strategies and training the team to deliver high-quality service.
- Achieved a 10% increase in the annual sales target by implementing effective sales strategies and organizing attractive promotional campaigns.
- Developed and improved workflow processes within the store, resulting in an 80% reduction in the time required to process orders and complaints.
- Successfully resolved 95% of customer complaints on the same day, leading to improved customer loyalty and enhanced store reputation.
- Improved inventory management, reducing stockouts by 90% through better coordination with suppliers.

تقديم تجربة خدمة عملاء بشكل احترافي من الترحيب الى مابعد الشراء

تقديم تجربة خدمة عملاء عالية الجودة من الترحيب الى مابعد الشراء