Dolores Abellar, Acting Shift Supervisor

Dolores Abellar

Acting Shift Supervisor

Starbucks

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Bs Tourism
Expérience
9 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 3 Mois

Acting Shift Supervisor à Starbucks
  • Philippines
  • octobre 2016 à mars 2018

• Supervise staff and ensure all tasks are being completed and store is up to cleanliness standards.
• Collaborate with the store manager to ensure sales goals and food waste goals are met.
• Provide a "home" environment to ensure staff and customers are welcome
• Maintain money management for the store to ensure all registers, safes, deposits, and change orders are completed in a timely manner.
• Inventory, available stocks, and lapses.
• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned

Barista Trainer à Starbucks
  • Philippines
  • octobre 2016 à septembre 2017

BARISTA TRAINER:
* Demonstrated extreme attention to detail to ensure top quality production and service to meet
sensitive deadlines.
* Built professional relationships with clients to ensure and provide quality performance.
* Received Top Barista Award for performance and leadership throughout the entire company.
* Proactively worked side by side with multiple levels of upper management to ensure consistent,
high quality customer service was maintained and presented to each client.
* Carried out daily assignments and weekly projects in a timely manner to meet time-sensitive
deadlines.

Supervisor à Country Style
  • Philippines
  • mai 2005 à janvier 2013

• Primary Key Holder (Store Key and Vaults).
• Maintained attendance sheet for the payroll.
• Inventory, available stocks, and lapses.
• Maintain checks and balances of store safe.
• Made supply, food and beverage orders.
• Prepare Sales reports.
• Open/close a store and maintain store cleanliness.
• Supervise rotating shifts, stocking merchandise
• Facilitate order requirements and coordinates transportation for timely deliveries.

Éducation

Baccalauréat, Bs Tourism
  • à SIENA COLLEGE
  • mars 2015

Bachelor of Science in Tourism which focuses on showcasing and preserving the Beautiful spots of the country. Closely dealing with the hospitality in Tourism in terms of catering to your guests and ensuring that there would be promotions of the experience, service, and place. Technical skills acquired. Booking of tickets and reservations of hotels. Dealing with International Air Transport Association (IATA)

Baccalauréat, Tourism

TESDA

Specialties & Skills

Computer Service
Customer Service
Customer Relations
Client Communication
Customer Service Skills
Capable problem solver
CASHIER
CLOSING
COMMUNICATION SKILLS
COMPUTER ASSOCIATES PAQUETES
ATTENTION TO DETAIL
CUSTOMER RELATIONS
CUSTOMER SERVICE
DECISION MAKING
Latte Art

Langues

Anglais
Expert
Filipino
Langue Maternelle

Formation et Diplômes

Fire Prevention & Fire Fighting (Formation)
Institut de formation:
Magsaysay Institute of Hosipitality and Culinary Arts
Date de la formation:
May 2015
Durée:
56 heures

Loisirs

  • Volleyball and Basketball
    MVP player in college
  • Latte art
    Learned heart and tulip designs.