Branch Manager
Access bank plc
Total years of experience :21 years, 11 Months
Ensuring efficient and prompt customer service delivery, efficient vault and cash management, regular rendition of reports, supervision of branch operations and monitoring/ correcting exceptions, handling/ resolving customers’ requests and complaints, general branch Administration including facilities management, Ensuring safe custody of the bank’s assets, Ensuring compliance to policy, preparation of branch budget and branch cash budget management, ensuring cost reduction and management at branch level, daily, weekly, and monthly reconciliation of branch ledgers, daily leger and transaction review, ATM management, promoting the use of customer self-service channels, sourcing for new account relationships and managing existing relationships
Efficient and prompt customer service delivery, efficient vault and cash management, regular rendition of reports, supervision of branch operations and monitoring/ correcting exceptions, handling/ resolving management at branch level, daily, weekly, and monthly reconciliation of branch ledgers, daily ledger and transaction review, ATM management, promoting the use of customer self-service channels.
Daily transaction review with exception report*daily GL review with exception report* Revenue Assurance* Risk Management and Compliance*Prepayment Audit* Internal controls and reporting* ensure adherence to established Standard of Operations Procedure (SOP)* Review Service Level Agreements (SLA)* Ensure application of Policy and Best Practice* Cost verification & investigation* Encourage compliance culture* liaising with external auditors and regulators * Investigating material issues raised by inquiries from professional and regulatory authorities* Evaluating, reporting and concluding upon findings obtained from the external auditor* Preparing working papers that documented and evaluated audit tests and concluded thereon* Encourage and support Whistle blowing*Delegation& Training of team members
Drive and monitor current and savings accounts generation, Monitor the regional and branches loan to deposit ratio to ensure its within approved limit, Monitor the regional maturing obligations on a weekly basis and ensure that no funds are lost, . Work with branches to recover any lost deposit, Respond to internal customer request, Facilitate the sales of commercial papers, Monitor the regional cost of funds and work to bring it as low as possible, Monitor the regional clearing position by ensuring there is no unjustified negative clearing position and prevent loss of funds, Preparation of daily and weekly deposit trend report and LDR reports and other reports for management use, Prepare annual and periodic deposit budget for the region, Prepare and advice periodic deposit reports with variance analysis, Monitor and repot branches / regional deposit performance, Ensuring efficient and effective cash management by branches.
Promotes the bank's products and services to existing and prospective clients by utilizing available resources, Develops and maintains positive relationships with banking clients through excellent customer service, Addresses client inquiries and ensures their needs are consistently met. Develop new business prospects in specific geographic demographic areas through calls, Interacts with existing customers to increase cross sales of the bank's products and services, Work under general supervision; typically reports to a supervisor or manager, Performs a variety of tasks, Achieving monthly sales target in a tight corporate environment by strictly adhering to the know your customers norms, Ability to perform in depth and sophisticated analysis, Bringing a unique customer focused approach to our consultancy and service offerings
FUNDS TRANSFER/ CLEARING/ MICR UNIT/ TELLERING/ CUSTOMER SERVICE
Representing the bank at the daily CBN clearing session, Recording and processing of inward and outward cheques, Reconciliation of internal accounts, Verification of transactions, Monitoring GL accounts and reporting exceptions, Issuance of MC and drafts, Daily call over of transactions, Preparation and rendition of monthly proof and reconciliations, Handling local funds transfers, Processing of foreign funds transfers / clearing, Processing of form M form A and NXP forms, Domiciliary account management etc., Printing of customer cheque books, tellering.
Provide portfolio related support*Treasury Management & Control*Supervision &Control of Stock check*Preparation of weekly & monthly Reports*Preparation of salaries & Allowances*Preparation financial statement * Weekly & Monthly Cash Analysis*Account Payables & receivables *Quality relationship with clients*Accounts & Stock reconciliation*Preparation & Reconciliation of invoices*Supervisee & attend to Statutory Audit *Liaise with Banks, FIRS, LIRS, PFA& other Bodies*Cost Control & Reduction * Supervising Regional subordinates *
Achievement:
Millions were saved as a result of outsourcing logistic department to independent body. I also wrote Finance Policy Manual and trained staff on its usage.
the Institute of Chartered Accountant of Nigeria is the foremost accountancy regulatory body in Nigeria offering training and certification in accounting, finance,audit and tax management. as an associate member of the institute I am a certified accountant, audit, finance and tax practitioner. i qualified with no paper failed or retaken
Am also an associate member of the institute of chartered accountants of Nigeria. The foremost accounting regulatory body in Nigeria
I best graduating student in my school for my year of graduation