Housekeeping Supervisor
HARMONY Medical Center
Total years of experience :22 years, 6 Months
Supervising multi-disciplinary teams of staff Housekeeping, Maintenance & Office boy.
Creating and managing team schedule.
Trained new hire on proper cleaning techniques & hygiene.
Establish and maintain standards and procedures of cleanliness standards for the entire facilities.
Creating a cleaning checklist per areas if required.
Assisting the quality officer in establishing and maintaining pest control, land scape schedule for all areas in & out the facilities.
Ensure that the trash/garbage removal meets with the health, safety and sanitation regulation including recieving dock areas and the grounds surrounding the facility.
Liaise with the manager on daily basis regarding current task and assit in planing of future task.
insuring tue staff are familiar with COSHH & HSA Policy.
Work with members of other teams as required.
Ensure all assigned duties are carried out, and that resource are efficiently utilized.
Actively promote health & safety, and report any breach directly to the manager.
Act as a communacation conduit between management & staff.
supervising the staff of cleaning the Villas, VIP Gym, Pool area and inhouse Clinic in the PALACE, allocate staff on dailly basis task on each area.
list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
•Coordinates work activities among departments.
•Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
•Inventories stock to ensure adequate supplies.
•Evaluates records to forecast department personnel requirements.
•Makes recommendations to improve service and ensure more efficient operation.
•Performs cleaning duties in cases of emergency or staff shortage.
•Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
•Attends staff meetings to discuss company policies and patrons' complaints.
•Issues supplies and equipment to workers.
•Establishes standards and procedures for work of housekeeping staff.
•Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
•Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
bedrooms to the required standard, using cleaning materials / equipment.
•Supply & replace essential toiletries and breakfast items.
•Responsible for the housekeeping standards in the hotel, gym and spa.
•Providing an efficient and comprehensive housekeeping service.
•Ensuring that repairs are reported and carried out as quickly.
•Removing any broken or damaged furniture.
•Proactive reporting of all Health and Safety issues.
•Economical and safe use of housekeeping supplies and equipment.
•Informing guests of hotel facilities.
•Collection of food trays and returning them to the kitchen or food trolleys.
•Disposing of rubbish from rooms, taking it to the skip.
•Safeguarding all guest and hotel property.
•Managing materials costs & minimizing wastage.
•Maintaining an organized system for the storage & ordering of household materials.
Skills:
•Experience of more than 6 years as a
courses: Room Attendant O.J.T. , Travelers Inn Makati
courses: CERTIFICATE OF COMPLETION Refresher Course Hotel and Restaurant Management
