ERNESTO JR HERMITA

-Preparing PR/PO and daily entry in the ERP of all the Operations transaction and other related expenses.
-Ordering Spare parts, Petrol, Tires & Batteries, and other consumables for the workshop and service department for monthly consumptions.
-Maintain a proper communication with stakeholders (workshop, vendor, service department) on end to end process.
-Receiving Invoices and deliveries, GRN posting and closing work order.
-Inventory monitoring of workshop stocks and preparing Daily & Monthly expense reports.
-Debiting customer charges and creating item code for price list in the system.
-Scanning documents and Filling of Invoices, then submitting to Finance department for reconciliation.
-Person in-charge in the absence of Invoicing Supervisor.

-Act as on-site Coordinator and providing sufficient manpower count of production workers and drivers during operations.
-Supervising performance and ensures that safety and quality standards are practiced in the respective work area.
-Timekeeping for monthly cut-offs and submit to accounts team.
-Arranging transportation for Japanese Expats, Managers, VIP’s, Auditors and all local Business trips
-Addresses problems encountered and proposes counter measures to issues related to services and employees’ performance.
-Maintain a proper communication with the client and ensures that other support is carried out efficiently to ensure customer satisfaction.
-Assisting with the recruitment process, performance review and termination processes.

-Visiting client’s store/establishment as per schedule, check the stocks and maintain a proper merchandising of product display.
-Providing excellent customer service at all times
Obtain orders and introduce new product and promotions as well as the changes in price.
-Scheduling delivery, Issuing Invoice and receiving cash on delivery.
-Resolves customer complaints and report any discrepancy to the supervisor of any related matter.
-Prepare and submit sales and cash breakdown reports including the daily coverage report.
-Attending training/s for product update and promotions.
-Monitor market competition and recommend changes in products, service, and policy by evaluating results and competitive developments
-Contributes to team effort by accomplishing related results as needed.