Esraa Adel Adel, HR Specialist – Technical Recruiter

Esraa Adel Adel

HR Specialist – Technical Recruiter

Techno-ways Software Company

Location
Egypt - Cairo
Education
High school or equivalent, Mass Communication, Media department
Experience
41 years, 8 Months

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Work Experience

Total years of experience :41 years, 8 Months

HR Specialist – Technical Recruiter at Techno-ways Software Company
  • My current job since January 2001

Setting company’s rules and internal company regulations.
• Maintain a reliable, updatable and accessible employee’s
data files.
• Performing employee satisfaction assessments and
workshops and recommend measures to improve
employee retention.
• I am excellent in promoting company’s reputation, valuing
the employer’ proposition and employer branding
• Preparing the company's internal communications/
announcements, ex. new hires welcome emails,
promotions, public holidays, LinkedIn HR-related posts,
etc.
• Ensuring employees’ commitment to the companies’
policies and following the Agile methodology.
• Created, updated and translated both of the annual and
part-time contracts.
• Headhunting, identifying and approaching suitable
candidates for a wide range of roles which varies from
(entry-level roles to Tech Leads and directors.
• Building positive relationships with the candidates through
the first phone call.
• Hiring for different positions in the software industry
including (Software Developers - Java Developers -
Manual Testing engineers - Automation Testing engineers
- Flutter Engineers - Android Developers - IOS
developers - Cloud Architects - Business Analysts -
Business Development Specialists - UI/UX design
specialists - Project managers - Tech Leads - etc.)

HR and Admin at QuadraTech for Information Technology
  • Egypt
  • January 2008 to August 2019

Handled the onboarding process as well as exit interviews
with all related documents
• Performed orientations, onboarding, and updating records
with new hires.
• Comparing different health plans presented by different
health insurance companies.

Administrative Assistant at Accounting House
  • Pakistan
  • July 2018 to July 2019

Maintained electronic and hard copy filing system.
• Prepared and modified documents including
correspondence, reports, drafts, memos, and emails.
• Scheduled and coordinated meetings, and appointments.
• Provided a full secretarial and administrative support
service to the manager and any other department.
• Maintained the diary and arrange appointments as
necessary for the manager.
• Screened and responded to all incoming telephone calls
and act as appropriate.
• Drafted routine correspondence for approval and
signature by the manager.
• Welcoming visitors to the office and directing them to the
right place.
• Booked all travel arrangements for the manager.
• Planned any meetings required by

Technical Support Agent at Xceed Company
  • Egypt
  • October 2017 to June 2018

Handled customers’ inquiries concerning services, billing,
and inquisitions.
• Provided accurate and full information according to the
contact center guidelines.
• Resolved customers’ complaints and problems, within
boundaries of authority and distributed issues for further
escalation to appropriate persons/teams.
• Maintenance and monitoring of computer networks and
systems.
• Set up new users' accounts and profiles and deal with
password issues.

Journalist at Al-Ahram Institution (AL-Shabab Magazine)
  • March 2015 to March 2016

Reading press releases.
• Researching articles.
• Create trustworthy relationships with contacts and sources
for use in future research.
• Ensure that I meet all regular and recurring deadlines.
• Attending events.
• Establishing and maintaining contacts.
• Interviewing sources.
• Writing articles, reports, investigations, features, and
interviews.

HR
  • January 2008 to January 2012

Reviewed the company policies and ensured the
employee’s commitment to the policies.
• Maintained reliable, updatable, and accessible employee
data files
• Maintained records of personnel-related data (payroll,
personal information, leaves, turnover rates, etc.).
• Improved the filing system.
• Provided timely assistance for every employee regarding
their inquiries.
• Responsible for administering monthly bills for corporate
mobile lines.
• Handled the payroll process starting from monthly
changes, calculating overtime, data validation, bank
transfer, allowances, penalties, and exit checks).
• Coordinated the required hiring documents of newly hired
staff.
• Created different Job post designs on photoshop and
worked on improving them.
• Acted as the

Education

High school or equivalent, Mass Communication, Media department
  • at Ain Shams University
  • November 2022

courses: Courses and Certificates ▪HRM Diploma at EgyCham -. (36 Hours) - accredited by ” Ain Shams University” & “HRCI” -in December

High school or equivalent, Mass Communication, Media department
  • at Ain Shams University
  • November 2022

courses: . ▪Human Resources Management – Online on "eLearning College” in July

High school or equivalent, Mass Communication, Media department
  • at Ain Shams University
  • January 2017

3 -Graduation Project: Recorded radio loop “Al-Moasher Masr” Project. -Degree of the Project: Excellent.

Bachelor's degree, Mass Communication, Media department
  • at UdemyArab Academy
  • January 2015

courses: . ▪Agile at work (Building your agile team) –

High school or equivalent, Mass Communication, Media department
  • at UdemyArab Academy
  • January 2015

courses: ▪Video editing and montage course from (15 July till 03 Aug) - accredited by Al-Ahram training center in

Specialties & Skills

Employee Engagement
Employee Surveys
Personnel Assessment
Recruitment
Staffing Services
ADMINISTRATIVE SUPPORT
CONTRACT MANAGEMENT
DIRECTING
FILE MANAGEMENT
HUMAN RESOURCES
MEETING FACILITATION
MICROSOFT OFFICE
PAYROLL PROCESSING
RECRUITING

Languages

Arabic
Expert
English
Expert