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Farah Ghosson, Residenced Supervisor

Farah Ghosson

Residenced Supervisor·Swissotel Corniche Park Towers

Qatar

Bachelor's degree, Graphic Design

Work experience

Total years of experience: 8 years, 0 months

Residenced Supervisor

March 2025 - Present

Swissotel Corniche Park Towers

Doha, Qatar

March 2025 - Present

Manage daily front desk operations and ensure smooth service delivery in a luxury residential
environment
Handle resident and guest requests, including complex and high-priority inquiries
Act as escalation point for issues and resolve them efficiently and professionally
Coordinate with housekeeping, maintenance, and management teams to maintain service standards
Support overall guest experience and ensure high levels of customer satisfaction
Maintain accurate records and uphold operational procedures
Company industry:
Hospitality & Accomodation

Graphic Designer & Social Media Coordinator

June 2018 - Present

Freelancer

Beirut, Lebanon •Remote

June 2018 - Present

Created marketing and branding content to support online sales and customer engagement
Managed customer messages, inquiries, and social media interactions
Assisted businesses in promoting products and improving brand presentation
Supported sales through customized visuals, promotional campaigns, and customer communication
Worked directly with clients to understand needs and deliver tailored solutions
Company industry:
Media Production
Job role:
Design, Creative, and Arts

Sales & Customer Service Associate

March 2023 - April 2024

White Shoe

Riyadh, Saudi Arabia •Hybrid

March 2023 - April 2024

Assisted customers in selecting high-quality shoes and repair services based on their needs
Managed in-store sales and provided personalized customer service
Handled customer inquiries, order follow-up, and repair service coordination
Built strong customer relationships through professional communication and support
Supported product presentation and store organization to enhance customer experience
Promoted shoe and bag repair services to increase customer engagement and repeat business
Company industry:
Fashion Design
Job role:
Sales

Graphic Designer & Customer Support

June 2020 - July 2022

World of Business

Saidon, Lebanon

June 2020 - July 2022

Supported customer communication and assisted clients with product inquiries
Coordinated with the sales team to follow up on orders and improve customer satisfaction
Helped increase productvisibility through promotional and marketing visuals
Assisted in retail campaigns, customer engagement, and in-store sales activities
Built strong relationships with customers through responsive support and follow-up
Company industry:
Marketing

Education

ISLAMIC UNIVERSITY OF LEBANON

August 2018

August 2018

Bachelor's degree, Graphic Design

Lebanon

Skills

Sales
Expert
Sales
Expert
Branding
Expert
Branding
Expert
Customer Service
Expert
Customer Service
Expert
Social Media
Expert
Social Media
Expert
Logo Design
Expert
Logo Design
Expert
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
BRANDING
Intermediate
BRANDING
Intermediate
MARKETING MATERIALS
Intermediate
MARKETING MATERIALS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
adobe illustrator
Expert
adobe illustrator
Expert
Adobe photoshop
Expert
Adobe photoshop
Expert
sales
Beginner
sales
Beginner
adobe indesign
Intermediate
adobe indesign
Intermediate
Front Office
Beginner
Front Office
Beginner
Receptionist
Intermediate
Receptionist
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Social profiles

Behance
Behance
behance.net/farahghosn

Languages

Arabic
Native Speaker
English
Intermediate
French
Intermediate

Hobbies

  • sports
  • photography