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Farah Sadeq, Administrative Public Relations Officer And Customer Service Executive

Farah Sadeq

Administrative Public Relations Officer And Customer Service Executive·Sharjah book Authority

United Arab Emirates

Bachelor's degree, English Language and Literature

Work experience

Total years of experience: 2 years, 11 months

Administrative Public Relations Officer And Customer Service Executive

April 2017 - November 2019

Sharjah book Authority

Sharjah, United Arab Emirates

April 2017 - November 2019

Worked As PR Coordinator ( part-time )

Company industry:
Public Administration
Job role:
Community Services

Team leader

December 2017 - January 2019

Sharjah Water Front City

Sharjah, United Arab Emirates

December 2017 - January 2019

‘’Handling a variety of Call Centre & Customer Services.’’
* Handling a team & Distribute tasks.
* Submitting Reports (weekly, Monthly reports).
* Picked up and delivered mails.
* Re-solve Client Issues.
* Receiving and Making Calls.
* Tele Sales.

Company industry:
General Engineering Consultancy
Job role:
Customer Service and Call Center

Administrative assistant

January 2017 - December 2017

Sajaya Young Ladies of Sharjah

Sharjah, United Arab Emirates

January 2017 - December 2017

‘’Handling a variety of administrative tasks.’’
* Demonstrated proficiencies in telephone and front-desk reception within a
high-volume environment.
* Greeted, Assisted and directed guests &visitors
* Provided office support services so as to ensure efficiency
* Responded to guests and public inquiries Received, directed and passed
on telephone fax messages
* Maintained a sufficient record of office supplies
* Picked up and delivered mails, appointments, meetings agendas
* Provided administrative services to the office manager

Company industry:
Public Administration
Job role:
Administration

Education

University of Sharjah

January 2019

January 2019

Bachelor's degree, English Language and Literature

United Arab Emirates

in

Skills

LANGUAGES

Expert

CUSTOMER SERVICE

Expert

ADMINISTRATION

Expert

CALL CENTER

Expert

CUSTOMER RELATIONS

Expert

MEETING FACILITATION

Intermediate

MICROSOFT OFFICE

Intermediate

MICROSOFT WORD

Expert

FAX

Beginner

Languages

Arabic

Expert

English

Expert