Regulatory affairs administrator
L'oreal Middle East
Total years of experience :1 years, 9 Months
• Dealt with High end and Drugstore Products registration for Saudi Food and Drug Authority and Montaji.
• Registered products based on the priority of invoicing date.
• Prepared documents necessary for identification of product.
• Extracted documents such as ingredients and function from the dossier necessary for registration.
• Worked along with marketing department in order to procure artwork for the product.
• Made requisitions for products from the warehouse.
• Maintained a master file with all the details of the product along with the notification status of the same.
• Dealt with rejections and rectified them.
• Made weekly reports of the products that had been registered, notified and approved.
• Sent emails for problem solving and discussion.
Carried out product registration for Saudi Food and Drugs Authority.
Prepared excel sheets containing all details of the product which included Skincare, Makeup,
Hair Care and Nail Care from both Drugstore and High End Brands.
Prepared separate excel sheets for different products containing ingredients, concentration
and functions.
Subsequently registered the product on the Saudi Food and Drugs Authority website.
Also updated approvals for products registered on a daily basis.
Dealt with product rejection and correction.
Solved any claim issue that came up with products.
Updated weekly reports for the number of submissions done per week.
Sent emails for problem solving and discussion.
Used Vlookup and filters on excel sheets frequently.
• Updated and sent emails on daily basis.
• Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed.
• Return customer phone calls, providing sufficient answers to questions.
• Perform clerical work such as typing documents & quotations, printing, copying, faxing, etc.
• Attend meetings and interviews to take notes relevant to the case.
• Enter customer and client information into computer system for easy reference.
• File important and confidential documents.
• Worked with the Awareness and Prevention team of The Dubai Police Anti-Narcotics Department.
• Assisted in organizing Drug Awareness Program ‘International Drug Day’ at Arabian Centre from 27th-29th May.
• Managed various sponsors for the event.
• Sent letters to universities and schools to attend the event.
• Supervised all volunteers for the event
• Coordinated with various companies and officials during the event.
• Created many presentations, brochures, booklets and posters for various Drug Awareness programs held in schools, universities and companies