fadel fakih

oversees a company's sourcing capabilities and supply chain. They are responsible for finding and evaluating suppliers, products and services, negotiating contracts and acquiring the most cost-efficient deals without compromising on quality.

Responsible for selling car parts and accessories over the counter, online and via phone to both internal and external clients.
Duties;
• Asking customers detailed probing questions that can help to locate the needed parts or service.
• Accurately identifying a customer’s parts requirements.
• Recording all sales as well as customer transactions that occur.
• Ordering parts that are not in stock.
• Talking with clients about vehicle problems, cart parts and warranty issues.
• Dealing with complaints and returns in a patient and helpful manner.
• Answering phone calls and promptly responding to questions and requests about parts.
• Receiving, checking, unloading and then unpacking new stock deliveries.
• Giving advice to unsure customers on which parts to order.
• Operating cash registers.
• Greeting customers in a courteous manner.
• Processing payments and returns when necessary.
• Writing up and preparing accurate invoices.
• Liaising with part suppliers.
• Receiving and filling telephone orders for parts.
• Scheduling and then carrying out audits and stock checks.