Visual Merchandiser
Al Yasra
مجموع سنوات الخبرة :8 years, 0 أشهر
-Help Design the User Interface for Websites and Apps
-Maintaining Websites, keeping them up to date
-Created Banners and Edits for Websites
-Data Entry
-Provide Weekly Reports of Sales and Revenue
-Create Campaigns each month
- Organize Photoshoots for New Products
-Edit Images on Photoshop
-Was responsible for multiple social media accounts belonging to different restaurants and businesses
- Organized photoshoots for content and promoted them on Instagram
-Maintained the accounts as well as their inboxes replying to customers from messages or comments every day of the week
-Created campaigns for clients to promote their businesses
Provided primary customer support to internal
and external customers in fast-paced
environment.
• Educated clients on account services and
resolved client inquiries regarding statement
information and account balances.
• Contributed to company achieving and
holding industry-leading customer service
ratings.
• Exhibited high energy and professionalism
when dealing with all levels of clients and staff.
• Adhered to company policies and scripts to
consistently achieve call-time and quality
standards.
• Facilitated communications through
management of inbound and outbound
customer calls.
• Addressed customer complaints and mitigated
dissatisfaction by employing timely and
effective solutions.
• Contacted customers to return routine and
general calls promptly.
• Maintained accurate and current customer
account data with manual forms processing
and digital information updates.
• Spoke to groups of prospective students about
enrollment, institution benefits and features
during information sessions.
• Delivered information from script regarding
surveys for on-demand phone project
assignment.
• Answered phones, called prospects and
handled initial email contacts for applicants.
• Assisted applicants with admissions packet and
served as point of contact throughout
admissions process.
• Used Microsoft Word and other software tools
to create documents and other
communications.
• Carried out day-day-day duties accurately and
efficiently.
Organized and stocked merchandise to keep
necessary levels for sales demand.
• Analyzed consumer usage patterns to identify
trends and target key demographics.
• Communicated product value, quality and
style to educate and entice potential
customers.
• Snapped professional quality photographs to
use on social media channels for promotional
campaigns.
• Successfully maintain clean, valid driver's
license and access to reliable transportation.
• Carried out day-day-day duties accurately and
efficiently.
• Worked flexible hours; night, weekend, and
holiday shifts.
• Actively listened to customers' requests,
confirming full understanding before addressing
concerns.
• Served customers in a friendly, efficient manner
following outlined steps of service.
• Quickly learned new skills and applied them to
daily tasks, improving efficiency and
productivity.
Currently in my Senior year with 5 courses left.
British System Highschool, attaining 83%