Service Manager
Mutawa Al Kazi
Total years of experience :7 years, 5 Months
Managing the whole service department branch for shuwaikh and ahmadi which includes a total number of staffs around 80 (technicians, admin staff, drivers etc). Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs. Conduct price negotiations with clients to reach a favorable bargain for both management and client. Maintain accurate record of all accounts and relevant financial information. Monitor inventory to regulate and ensure availability of required vehicle parts. Listen to client complaints and assist in addressing their issues and resolving challenges. Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.