حليم غبار

• Lead the day-to-day operations of 129 fully serviced apartments, ensuring seamless guest
experiences and operational excellence across all departments.
• Develop and implement strategic business plans focused on increasing occupancy, enhancing
guest loyalty, and maximizing revenue.
• Supervise departmental heads (Front Office, Housekeeping, Engineering, Sales, and F&B), aligning
team efforts with brand standards and operational goals.
• Maintain high service quality through regular audits, guest feedback analysis, and staff coaching
to exceed guest expectations.
• Manage budgeting, forecasting, and cost control initiatives to optimize profitability and ensure
financial targets are consistently met.
• Cultivate strong relationships with key corporate clients, embassies, and long-stay guests, driving
repeat business and long-term occupancy.
• Oversee recruitment, onboarding, and training programs, fostering a performance-driven culture
with high staff engagement and retention.
• Coordinate closely with Swiss-Belhotel Internationals regional office and Owning Company to
ensure compliance with corporate policies, brand consistency, and strategic alignment.

• Managed the day-to-day operations of a 122-room hotel, ensuring smooth coordination across
all departments and consistently maintaining high guest satisfaction scores.
• Oversaw five unique F&B outlets including an all-day dining restaurant, specialty cuisine, and a
rooftop lounge, introducing menu upgrades and themed events to boost revenue and guest
engagement.
• Supervised a diverse team of department heads across Front Office, Housekeeping, Engineering,
Sales, Spa, and F&B, aligning departmental goals with overall business strategy.
• Developed and implemented annual budgets, business plans, and marketing strategies, resulting
in increased GOP and improved cost efficiency.
• Maintained strict control over expenses and payroll, optimized procurement processes, and
ensured accurate financial reporting and audits.
• Launched service training programs and performance evaluations, enhancing team productivity,
staff morale, and service consistency.
• Built strong B2B partnerships with corporate accounts, travel agencies, and event organizers,
leading to a significant increase in occupancy and group bookings.

Brand Image

Revenue Analysis/ Cost Control

Full hotel operation,


Budgeting & Finance

Conference & Events

Business Intelligence
Commercial Acumen
Food & Beverage Operations
Business Development

Team / People Management

Guest Service




•Strategic Management: Prowess in strategic business planning to improve marketing competitiveness & drive comprehensive business growth; undertakes competitor analysis & proactively analyses market trends to expand markets & create demand; adeptly drives consumer preferences & brand visibility to create a strong luxury brand culture with deep understanding of critical drivers in the region

•Hospitality and Tourism Management: Profit centre head, frames tactical sales, marketing, & brand management strategies; adeptly streamlines hotel operations for higher sales productivity; steers start-up operations along with budget planning & cost control, monitors opening & pre-opening phase to meet corporate goals

•Performance Management: Deftly guides process improvement; specializes in turnaround strategies to deliver measurable and sustainable results; develops new proposal for better financial control to increase revenue and profit margin; better yield management to drive topline & bottomline growth and improve market share.

•Change Management: Proven analytical, critical thinking & attention to details to analyse human resources and control key processes with bias for continuous process improvement; out of the box thinker ably engages in innovative thinking to provide new perspectives and enables creative solutions; ability to identify & apply industry best practices in projects to create competitive advantages

•Organizational Caliber: Solution oriented drives organizational development with customer focus; develops brand experiences and programmes to deftly apply customer relationships approach across customer touch points whether internal-facing or guest facing; very resourceful in handling difficult situation for clients with new ideas to thereby value add & deliver best results

•Visionary Leadership: Quick decision making ability with strong interpersonal, presentation & communication skills to interface with stakeholders to foster and nurture long term relationships; ensures team building by motivating, coaching, training, & mentoring

• Directed all hotel operations for a full-service property with 138 rooms and suites, ensuring
exceptional service delivery, guest satisfaction, and smooth interdepartmental coordination.
• Oversaw four F&B outlets and extensive banqueting operations, including four large ballrooms,
managing high-volume weddings, conferences, and VIP events with up to 1, 500 guests.
• Developed and executed strategic business plans to increase market share, improve revenue
performance, and enhance the hotels positioning in the competitive leisure and MICE markets.
• Led renovation and upgrade initiatives across key facilities including the spa, gym, and pool,
elevating the overall guest experience and property standards.
• Managed and mentored a multicultural team, fostering a results-driven culture through training
programs, leadership development, and performance-based incentives.
• Built strong relationships with government entities, corporate clients, and local partners,
significantly boosting group bookings, long-stay occupancies, and high-profile event partnerships.

Made noteworthy contribution to chalk out business plan to increase room occupancy from 40% to 75% year end.
•Displayed business acumen to consistently increase revenue flows by contracting new government business sectors.
•Effectively developed and executed new strategies after reassessing current trends and operational objectives to augment service standards with guest score cards showing 95% satisfaction level all year round.
•Scripted an impressive success story by applying change management to restructure & streamline procedures to help reduce manning to the minimum without affecting operations or guest services.
•Engaged in training & mentorship programs for capacity building of team members & develop multiple skills set to increase competency level to work in other departments with aim to fulfill mission to drive operational excellence.
•Played a stellar role to improve the hotels image by creating a garden atmosphere and stationing the Duty Manager in the lobby at all times.
•Exhibited transformational leadership to steer major innovations like adding value to guest service by providing a free shuttle bus to multiple areas of the city.
•Orchestrated a variety of high profile events to promote and protect the hotel/ company brand through brand building exercises and striving to attain service delivery standards.
•Established a dedicated free of charge business centre to support in-house guests.
•Created enabling ecosystem and performance oriented work culture to ably steer 277 residence serviced apartments (40% long stay, 60% mixed leisure and corporate) and deliver best results.
•Credited for introducing monthly staff committee meetings to increase staff morale and ensure benefits.
•Endeavoured to pursue clear and detailed communication with individuals and teams as well as motivated and coached teams by celebrating success stories on a monthly basis.
•Worked with strategic HR management to undertake succession planning to prepare right candidates to take over key department manager roles.
•Ensured health and safety awareness and implemented energy saving measures.
•Assisted the sales and marketing team to design the annual budget together with yearly action plan to reduce costs.
•Liaised closely with the operator company and the owning company in addition to following up with the Head of Department to ensure success on a day to day basis to meet revenue and profitability targets.

Responsibilities:
•Reported to the regional Director led a team of 90 staff, to shape strategy to drive entire hotel activities with focus on delivering high quality services along with P&L accountability to meet performance targets as per set key performance indices.


Huma Island Resort- Palawan, ITHC Hospitality Manila, Philippines, (5 star

• Oversaw the full scope of operations for a large-scale serviced residence, managing 277 units and
ensuring seamless delivery of hospitality services tailored for both long- and short-term stays.
• Steered a cross-functional leadership team, fostering daily collaboration, accountability, and
operational alignment to maintain high service quality and operational consistency.
• Worked closely with the sales department to drive performance, implementing strategies that
enhanced occupancy, maximized average daily rates, and met revenue objectives.
• Focused on talent development by initiating structured training programs, empowering future
leaders, and establishing departmental succession plans to ensure continuity.
• Introduced cost-control mechanisms and sustainability initiatives that led to measurable
reductions in energy consumption and operational expenses.
• Acted as a key liaison between ownership and the operator, balancing business goals with brand
standards while safeguarding the propertys reputation and market position.

• Directed the full pre-opening and launch of a five-star private island resort, overseeing
construction handover, operational setup, and team mobilization across all departments.
• Managed luxury guest experiences across 81 villas, seven restaurants, spa services, and a wide
range of marine and aerial activities, including Subic Sea Plane operations with a fleet of three
aircraft.
• Led the Sales & Marketing division to establish the resorts global brand presence, target high
end markets, and build strategic partnerships in the luxury travel segment.
• Oversaw large-scale refurbishment post-typhoon, coordinating renovation efforts, vendor
management, and resource allocation to ensure timely reopening without compromising quality.
• Standardized operational procedures and implemented comprehensive training frameworks,
resulting in consistent service delivery and elevated guest satisfaction.

Achievements:
•Introduced new concepts after in-depth analysis of market to reopen the Huma Island Resort, a five-star private island with 81 overwater individual villas, full spa centre, & 6 F&B outlets, besides fully serviced diving centre in 2014.
•Successfully managed the renovation project team to re-build over 40 water villas and refurbish all resort areas after a strong typhoon over 7 month period with project cost of US$ 1 million (2013).
•Direct Operations in-charge of the 4 month project to fully install IT infrastructure including CCTV cameras transform empty spaces in malls into a 5 restaurants operations for luxury Lebanese dining in Manila at cost of US$ 500 Thousand (2014).
•Merited for forging long-term relationship with key decision makers for various supplies and equipment.
•Aggressively recruited and trained staff to adapt to changing customer needs to be ready for the hotels grand opening and provide excellent VIP service and guest entertainment on the island.
•Guided the sales and marketing team to reorganize guest-room (group & transient) rate structure, enhance ARR to increase room revenue while maintaining high occupancy levels.
•Exhibited outstanding performance to discreetly host and welcome many international public figures including presidents and royal families.
•Displayed collaborative leadership to liaise with stakeholders and maintain excellent relationship with the local community and authorities to smoothly expand and scale up business operations.
•Dexterously supervised process audits and guided all departmental operations as per norms, including sea plane operations along with 3 sea planes.
•Effectively implemented SOPs to induct new talent pool and ensure high quality training.
•Ably handled fully equipped security team of 25 officers to implement a robust health and safety disaster plan which proved 100% successful during the natural disaster.
•Planned and implemented annual budgets together with profit & loss analysis to evaluate performance and corrective action plans.
•Skillfully carried out periodic reviews to improve guest service standards.

Responsibilities:
•Reported to the Vice President-Hospitality, led a team of 140 employees, to manage operations of 3 business- Huma Island Resort, Subic sea plane (4 planes) and 5 restaurant chains as per the key performance parameters.


ITHC Hospitality, Kuwait, (5 star

Effectively redefined strategic marketing plan, including promotion of in-house fine dining French restaurant, to secure revenue increase of 80% in the food and beverage section.
•Formulated strategy to develop new revenue streams at the Royal Suite Hotel and engaged in new business acquisition from the international segments.
•Demonstrated forte to secure 115% of revenue targets for FY

• Oversaw full hotel operations, ensuring luxury service standards and strong financial performance
in a five-star environment.
• Executed targeted sales strategies, boosting international business and elevating brand
positioning in the high-end segment.
• Led the full refurbishment of both ballrooms, enhancing aesthetics, layout, and event capacity to
align with premium expectations.
• Surpassed revenue goals by 15%, drove 80% growth in F&B income, and maintained 95%
occupancy with 90%+ guest satisfaction.

Interacted with the members of the hotel executive committee and department heads to craft financial, operational and business plans and support hotel objectives to ensure operational and financial success.
•Displayed dynamic leadership style to build strong relationships and create a positive and productive work environment to maximise performance, profitability and return on investment-ROI.
•Piloted efforts to establish and maintain proactive human resource function and foster a positive work environment for all employees.
•Spearheaded business development efforts to maximise food and beverage revenues in the food and beverage outlets.
•Developed and implemented effective marketing plans to develop high-profile corporate and non corporate clientele to maximise revenue.
•Held accountability across all performance aspects and met sales budget in room reservations and F&B sales while maintaining control over budgeted revenue and expenditures.
•Created and promoted new standards of hospitality together with framing standard operating procedures-SOP to meet service standards and product quality in all areas of the hotel.

Responsibilities:
•Reported to the CEO, led a team of 75 staff, in the five-star hotel, with 65 luxury suites and ballroom with 500 pax capacity, crafted financial, operational and business plans to drive hotel operations with full P&L responsibility to attain targets as per the set key performance indices.


Coral Beach Resort, Sharjah, UAE, (4 star

• Led the operational and financial success of the five-star hotel, driving performance
improvements and maximizing profitability across all departments.
• Developed and executed comprehensive business, financial, and operational strategies to align
with hotel objectives and enhance performance.
• Increased revenue generation by implementing targeted marketing plans and optimizing food and
beverage offerings across outlets.
• Established and enforced standard operating procedures, ensuring exceptional product quality
and service standards across the hotel.

Adroitly managed project to refurbish the main restaurant, liaising with subcontractors and internal teams whilst still maintaining service delivery to customers.
•Made noteworthy contribution to define department balanced scorecard and directly steer training and development of staff using HR-agreed developmental structure.
•Held complete responsibility to collaborate with head chef to ensure high quality and variety of food with innovative menu to cater to discerning diners.
•Demonstrated firm grasp of sales and revenue generation to ensure operational and financial success in the four-star hotel.
•Ably acted as change agent to develop a blue print to ensure smooth running of catering activity for various banqueting events.
•As in charge successfully coordinated conference and banqueting in addition to the VIP lounge functions to facilitate service excellence.
•Diligently produced and delivered periodic performance reports relating to all commercial areas.

Responsibilities:
•Reported to the General Manager, led core team of 45, in the 4 star property with 601 rooms, 10 meeting rooms, 3 F&B outlets, banqueting facility with 500 pax capacity as per the set key performance objectives.

Achievements:
•Credited for developing wide clientele base to create incremental business for the growth.

Responsibilities:
•Reported to the General Manager, led team of 30, 4 Star hotel with 178 rooms, 16 meeting rooms, 3 F&B outlets, ballroom with 500 pax capacity to meet targets as per the key result areas.