Marketing Business Development Manager
Raqmiyat
مجموع سنوات الخبرة :6 years, 5 أشهر
Responsibilities:
• Develop and execute effective sales and business development strategy in line with the overall business plans and directed the team towards achieving sales and business objectives.
• Lead efforts to acquire leads/customers for different company services such as recruitment, IT staffing and project management, provide them with service information, and gather new contacts from the existing customer base.
• Source prospective clients through referrals, networking, social media, internet research, sales leads and direct contact.
• Schedule and conduct clients meetings to introduce new clients to the value of the company, with an end goal of engaging them to utilize company’s professional staffing services.
• Utilize strategic client hunting practices, industry/market analysis, internal communication, external promotions and constant in-depth client analysis to uncover revenue opportunities.
• Responsible for increasing the number of qualified hiring contacts in database.
• Analyze the clients’ requirements, and discuss and guide the respective recruitment team in terms of profile, explanation, sourcing techniques, mapping techniques, head hunting strategies, etc.
• Ensure the delivery of the talent needed along with the recruitment team while closing the positions, meeting delivery and revenue targets.
• Service and manage key accounts in the region, ensure customer requirements are met, secure additional business from key accounts and drive direct sales effectively.
• Monitor the latest trends in the market with a focus on new competitive products/services, and their prices, and accordingly revise sales and business plans.
Responsibilities:
• Identified, qualified and secured business opportunities; coordinated business generation activities as well as developed customized targeted sales strategies.
• Generated and analyzed leads using Zoho application as well as on Etimad and Forsah Portals; attended various events and conferences to generate leads.
• Collaborated with sales and leadership to secure, retain, and grow accounts.
• Developed and maintained in-depth knowledge of company offerings to identify profitable business opportunities.
• Interacted with clients and explained the company services including Government Relation Support, Professional Employee Outsourcing, Recruitment, Market Research, HR Restructuring, etc.
• Built and managed rapport with customers to ensure optimum customer acquisition, retention and revenue generation by resolving their queries/concerns in a timely manner.
• Developed and managed strategic partnerships to grow business; developed new-business proposals and presentations that create and nurture opportunities and partnerships.
• Conducted extensive market research, assessed market conditions and customer trends, monitored competitors’ activities, and accordingly devised effective counter-strategies to expand the company’s market share.
Highlights:
• Managed to make a radical change in the SME insurance systems.
• Reached the SME insurance target more than once, despite being the first and highest in the branch to hit the target.
Responsibilities:
• Planned and managed all marketing efforts including conceiving and developing innovative marketing programs and handling promotional activities to support the brand and marketing strategy.
• Developed and implemented marketing campaigns to promote insurance products.
• Led the execution of marketing programs from start to finish, leveraging internal support and driving collaboration.
• Strategized, created and implemented marketing campaigns to support business development and growth.
• Analyzed customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
• Addressed customers’ inquiries/complaints to assure optimal levels of service and long-term business relations.
• Conducted market research and competitive analyses to stay on top of market trends and competitive offerings, accordingly developed promotional plans to enhance the revenue of the company.
Responsibilities:
• Managed all customer service operations including greeting each customer of the company warmly and courteously and providing them with information on products and services offered by the company.
• Communicated with customers via phone, email and chat, addressed their queries, and provided knowledgeable answers to questions about the product, pricing and availability.
• Liaised with existing customers, provided them with company services information to secure more business, gathered new contacts from the existing customer base, and established healthy business relations with them.
• Handled all customer queries, complaints and inquiries related to company products and services, and ensured prompt resolution, thereby enhancing customer satisfaction levels.
• Maintained records of customers as well as customer interactions; consistently followed communication procedures, guidelines and policies.
• Conducted quality assurance surveys with customers and provided feedback to the team for service improvement.
- Forecasting stock of Expedia for the year of 2017 in Financial Analysis (2016) - Establishing a prototype company for glasses where it is one of its kind in Entrepreneurship (2016)
